https://forums.autodesk.com/t5/autocad-for-mac-forum/did-not-receive-serial-number-or-product-key-online-purchase/m-p/5690732#M30461 Welcome to Autodesk Forums! <BR /><BR />Hi,<BR />I guess it depends on where you bought the software. See terms of purchase from the seller,<BR /><BR />Maxim Wed, 24 Jun 2015 02:29:19 GMT maxim_k 2015-06-24T02:29:19Z