topic Re: AutoCAD 2013 won't uninstall from my MAC in AutoCAD for Mac Forum

AutoCAD 2013 won't uninstall from my MAC

Anonymous — Thu, 20 Oct 2016 02:20:49 GMT

I have a 2012 Macbook Pro and I have AutoCAD 2013 that I'm trying to uninstall. I've been trying for weeks, I recently read that Yosemite was having trouble uninstalling and I would need to update to MacOS Sierra, which I just did, and I'm still stuck on the Uninstalling window. I can leave it for hours and nothing happens. I simply want to get rid of the program. What is wrong?

Thanks

Re: AutoCAD 2013 won't uninstall from my MAC

maxim_k — Thu, 20 Oct 2016 04:07:32 GMT

Welcome to Autodesk Forums!

Hi,

This is knowing issue.
The only way to remove AutoCAD 2013 on Yosemite and later is to remove it manually:

Please just find the AutoCAD 2013 related files in the following folders and remove them.

/Applications/Autodesk/

~/Library/Application Support/Autodesk/

~/Library/Preferences/

Maxim

Re: AutoCAD 2013 won't uninstall from my MAC

maxim_k — Thu, 20 Oct 2016 04:14:00 GMT

Here you can find more details about clean uninstall of AutoCAD:

https://knowledge.autodesk.com/support/autocad-for-mac/troubleshooting/caas/sfdcarticles/sfdcarticles/Clean-Uninstall-for-AutoCAD-on-MAC.html

Maxim

Re: AutoCAD 2013 won't uninstall from my MAC

Emmsleys — Thu, 20 Oct 2016 18:29:10 GMT

Hi @Anonymous,

Following up on your thread, were you able to perform the clean uninstall and then re-download AutoCAD 2013?

You can also access a download file here.

Post back if you have any new updates or questions.

Thanks.

Re: AutoCAD 2013 won't uninstall from my MAC

Emmsleys — Fri, 28 Oct 2016 22:24:19 GMT

Following up on your issues with AutoCAD 2013, were you able to try the suggestions made in this thread?

Feel free to post back in the thread with what helped and or if you have any other questions.

Thanks.