topic Re: commands don't start after clicking button tool pallet in AutoCAD for Mac Forum

commands don't start after clicking button tool pallet

Anonymous — Thu, 15 Dec 2016 15:37:03 GMT

AutoCAD LT 2017 Mac

Sometimes I need to click 2, 3, 4 times on a button in the tool pallet before te command start.

Someone the same problem and an solutions?

Rudi

Re: commands don't start after clicking button tool pallet

maxim_k — Thu, 15 Dec 2016 15:58:40 GMT

Welcome to Autodesk Forums!

Hi,

Yes, the same problem on my side. I noticed this happens mostly on Retina display if you move mouse and click very quickly.

Maxim

Re: commands don't start after clicking button tool pallet

raumpunktmp — Thu, 15 Dec 2016 19:19:48 GMT

same problem here.

Re: commands don't start after clicking button tool pallet

Leaf.chai — Fri, 16 Dec 2016 06:34:15 GMT

Hi all,

Thank you for point out this issue.

Yes, we have heard this issue before and try to reproduce it. As we don't know how to reproduce and locate it.

We will keep on researching it. If you have more information about it, please notify us.

Thanks,

Leaf

Re: commands don't start after clicking button tool pallet

Anonymous — Fri, 16 Dec 2016 11:23:37 GMT

I have the same issue but it only appears to be on the one button. I have added an image to show which one.

I created a new panel and I'm only noticing the problem on the large right hand button circled.

Re: commands don't start after clicking button tool pallet

KeithSWD — Thu, 22 Dec 2016 12:09:23 GMT

HI,

I am experiencing the same issue on my MacBook Pro (not retina). late 2011 with MacOS Sierra.

I am having to use the command line, its quite bad this problem.

Re: commands don't start after clicking button tool pallet

raumpunktmp — Sat, 24 Dec 2016 11:46:50 GMT

drawing is a pain with this bug. (autocad 2017 lt, macos sierra 10.12.2, imac 27inch mid 2010).

Re: commands don't start after clicking button tool pallet

raumpunktmp — Sat, 24 Dec 2016 13:36:43 GMT

if you rest with the mouse pointer on den command button for about a second the problem is gone...

Re: commands don't start after clicking button tool pallet

john.vellek — Mon, 26 Dec 2016 23:15:48 GMT

Hi @raumpunktmp,

I agree! It is a pain. I have logged this as a defect for the development team. Thanks for your contribution and patience.

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: commands don't start after clicking button tool pallet

Anonymous — Wed, 04 Jan 2017 10:33:10 GMT

hi,

I have same problem,

I click on command, but random command don't start..

I have test to click slow, click fast, click center of icon, click all,

but the command start random.

I have a monitor 30" on Mac Pro with Sierra, + secondary monitor,

is possible problem with big resolution?

please resolve this problem,

is no good work now.....

excuse for my bad English.

autocad in Italian when?

Alex

Re: commands don't start after clicking button tool pallet

Anonymous — Wed, 04 Jan 2017 12:18:43 GMT

Me too...

I have a retina mac book pro.... I find this bug very irritating. Also it does not switch from layout to paper-space very easily.

I like the idea of having the drawings in tabs ..its handy for copying between drawings. but otherwise I find 17 a pain.

Oh and customising palettes seems difficult too...I had to create a new one.

Re: commands don't start after clicking button tool pallet

Leaf.chai — Wed, 11 Jan 2017 03:00:10 GMT

Hi everyone,

Thank you for pointing this issue.

We will try to figure out the reason for this issue and fix it ASAP.

Thanks,

Leaf

Re: commands don't start after clicking button tool pallet

Anonymous — Wed, 11 Jan 2017 10:52:21 GMT

hi,

is possible unlock command palette and put it on secondary monitor?

thanks

Re: commands don't start after clicking button tool pallet

maxim_k — Wed, 11 Jan 2017 11:23:55 GMT

Welcome to Autodesk Forums!

Hi,

No, it is not possible in 2017 version.

Maxim

Re: commands don't start after clicking button tool pallet

Anonymous — Fri, 27 Jan 2017 07:38:00 GMT

yess!

with last patch work fine,

is possible click command palette... thanks

now, please, unlock palette to second monitor

Re: commands don't start after clicking button tool pallet

john.vellek — Fri, 27 Jan 2017 14:37:40 GMT

Hi @Anonymous,

Thank you for identifying this issue. I was able to log this as a defect for the team. The AutoCAD for Mac 2017 hotfix 1 was released this week and corrects this issue. When starting AutoCAD, users will be prompted to install this hotfix. It is also available from the Account page in Updates.

Thank you again for your contribution.