topic 2022 Customization file load failed: file not found in AutoCAD Forum

2022 Customization file load failed: file not found

mcgann001 — Fri, 12 Nov 2021 15:36:20 GMT

Customization file load failed: file not found: C:\users\pbondante\appdata\roaming\autodesk\autocad2022\r24\enu\support\acad

I've lost every command button ... really everything. The only thing I did yesterday was uninstall 2020, which I had on my machine along with 2022. What can I do? Any help appreciated.

Re: 2022 Customization file load failed: file not found

pendean — Fri, 12 Nov 2021 15:41:27 GMT

Repair/reinstall R2022 then restart your PC and try again.

Re: 2022 Customization file load failed: file not found

ВeekeeCZ — Fri, 12 Nov 2021 16:39:15 GMT

You're not saying whether you use some custom cuix file or you have changed acad.cuix, or moved... do you still have it or it was removed. Do you have acad.bak.cuix?

Re: 2022 Customization file load failed: file not found

mcgann001 — Fri, 12 Nov 2021 17:48:28 GMT

Evidently, the whole support folder was missing. When I uninstalled 2020, something happened . Possibly 2022 was using the support folder for 2020, I don't know, but I had copied all support folders from both onto my C; drive in a misc folder. When I replaced the newest version of the support file in the enu folder, it worked. At least 90% of my custom buttons etc came back, so I'm calling it solved. I think you were on the right track but the whole folder, not just the cuix file was missing.

Thanks! Appreciate the help.

Re: 2022 Customization file load failed: file not found

mcgann001 — Fri, 12 Nov 2021 17:49:51 GMT

I was trying to avoid that, but it was on my list of last minute options.

Thank you, I appreciate your help.

Re: 2022 Customization file load failed: file not found

selim — Mon, 21 Mar 2022 14:51:47 GMT

hi everyone,
it's a similar problem of mine that I tried to load (CUILOAD) or import (CUIIMPORT) both are useless.

I've loaded it several times in older versions. I see this only in this 2022 version. What should I do?

Thanks.

Re: 2022 Customization file load failed: file not found

ChicagoLooper — Mon, 21 Mar 2022 17:51:57 GMT

MENULOAD?

Re: 2022 Customization file load failed: file not found

pendean — Mon, 21 Mar 2022 18:03:55 GMT

.... or your file is corrupt.

Re: 2022 Customization file load failed: file not found

selim — Wed, 23 Mar 2022 22:54:51 GMT

MENULOAD loads the file, shows the name of the loaded file, Apply OK etc... nothing changes. I see only the default drawing style name in the drop-down list.

I copy+paste the "Support" file from another computer and it works. But still getting a warning message when I tried to enter the CUI menu saying "...cuix file is missing."

Re: 2022 Customization file load failed: file not found

selim — Wed, 23 Mar 2022 22:56:05 GMT

no, it is working on other computers.

Re: 2022 Customization file load failed: file not found

pendean — Wed, 23 Mar 2022 23:35:09 GMT

@Anonymous https://forums.autodesk.com/t5/autocad-forum/2022-customization-file-load-failed-file-not-found/m-p/10753739#M1066121