topic Re: AutoCAD 2023 + Microsoft Edge casuing multiple WebView2 instances on startup in AutoCAD Forum

AutoCAD 2023 + Microsoft Edge casuing multiple WebView2 instances on startup

IanH5033 — Wed, 07 Sep 2022 18:55:07 GMT

Does anybody know why AutoCad 2023 opens 3 sets of Microsoft Edge Webview whenever it is started? I'm running AutoCAD 2023 on Windows 10 Pro and my default browser is Firefox.

@IanH5033

Topic title has been edited to improve findability by [@handjonathan]. Original: AutoCAD 2023 + Microsoft Edge

Re: AutoCAD 2023 + Microsoft Edge

dany_rochefort — Mon, 25 Apr 2022 18:22:24 GMT

Not sure why but i would try to re-map the shortcut on the desktop icon to a fresh acad.exe, or erase the old shortcut and make a new one.

Re: AutoCAD 2023 + Microsoft Edge

pendean — Mon, 25 Apr 2022 20:18:04 GMT

Not seeing anything like that here either, same setup as yours: but Firefox is not my default browser either, EDGE is the default.

Re: AutoCAD 2023 + Microsoft Edge

andrew.perry8 — Thu, 12 May 2022 21:59:01 GMT

I have noticed similar behaviour here. It opens up 6 copies of edge-webview2 when autocad 2023 is started.

edge-webview2 was installed by the autocad 2023 installer

edge itself is not installed

default browser is ie

autocad 2023 won't start if you uninstall edge-webview2

Re: AutoCAD 2023 + Microsoft Edge

daniel_schell_vard — Thu, 07 Jul 2022 18:41:13 GMT

I'm going to assume no one has found a solution to this one yet? I'm in the process of testing out ACAD 2023 to rollout in my company and my ACAD currently has 8 instances of edge-webview2 running with a single (almost entirely empty) drawing open.

Re: AutoCAD 2023 + Microsoft Edge

pendean — Thu, 07 Jul 2022 19:19:52 GMT

@daniel_schell_vard wrote:

I'm going to assume no one has found a solution to this one yet?

Start a support ticket through your subscription portal as explained here https://knowledge.autodesk.com/customer-service/account-management/users-software/support-options#:~:text=To%20contact%20support%3A,to%20access%20help%20and%20support.

Re: AutoCAD 2023 + Microsoft Edge

hgaitang — Thu, 14 Jul 2022 15:57:36 GMT

Same issue here.

Installed 2023 just yesterday and it has chrashed 4 times already, no large drawings loaded.

Wonder if the Microsoft Edge WebView is related.

Re: AutoCAD 2023 + Microsoft Edge

pendean — Thu, 14 Jul 2022 16:07:31 GMT

@hgaitang https://forums.autodesk.com/t5/autocad-forum/autocad-2023-microsoft-edge/m-p/11283964#M1083413

Re: AutoCAD 2023 + Microsoft Edge

david4528H — Mon, 25 Jul 2022 13:00:52 GMT

Webview2 is not MS Edge. It is something new mainly for office applications to work with web enabled content but available for other developers to use as well. I have tried to uninstall it a couple times and it crashes AutoCAD and have needed to do a repair so they must be using it for the web content/ sharing a file, ect. It also crashes Office apps. Not crazy about it would be nice if we could turn off this functionality, it is current running 17 processes on my computer not using a lot of CPU and memory and my computer can more than handle it but I like to keep my process minimal as possible.

Re: AutoCAD 2023 + Microsoft Edge

mattCLQ3D — Fri, 26 Aug 2022 14:44:08 GMT

I can confirm that whatever the edge web extension is, it causes autocad to hang. If you open task manager and just 'end task" on the edge portion everything seems to bounce back at least for a bit. I'm not seeing any ill effects from killing it. Save your drawing.

Re: AutoCAD 2023 + Microsoft Edge

gsiragher — Wed, 07 Sep 2022 16:34:34 GMT

Has anyone found a fix for this?

Why is it every time Microsoft decides to update stuff it always crashes all of my software...

Re: AutoCAD 2023 + Microsoft Edge

pendean — Wed, 07 Sep 2022 18:00:16 GMT

@gsiragher wrote:

Has anyone found a fix for this?

Why is it every time Microsoft decides to update stuff it always crashes all of my software...

Why not just turn off (or roll back) those newly added Microsoft features that create sudden issues for you?

Re: AutoCAD 2023 + Microsoft Edge

mattCLQ3D — Wed, 07 Sep 2022 18:28:31 GMT

This 'feature' is built into AutoDesk software. You would have to roll updates back to before Autocad existed to get a non-buggy version of Autocad.

Re: AutoCAD 2023 + Microsoft Edge casuing multiple WebView2 instances on startup

Edwin.Rense — Tue, 13 Sep 2022 14:51:30 GMT

I experience the same, after a while these extra's disappear from the taskmanager.

I have renamed the C:\Program Files (x86)\Microsoft\EdgeWebView\Application\105.0.1343.33\msedgewebview2.exe

to msedgewebview2.exe.old.

AutoCAD 2023 will still start and function.
Do not know what functions are disabled.

Hope this helps

Re: AutoCAD 2023 + Microsoft Edge casuing multiple WebView2 instances on startup

ali.jahed — Wed, 05 Oct 2022 03:42:23 GMT

Same issue here....

What is going on with Autodesk....? one step forward 100 step backwards....

For God's sake every single time I use "SAVE" it crashes too....(But this is a completely separate issue...)

Re: AutoCAD 2023 + Microsoft Edge casuing multiple WebView2 instances on startup

diegolopez7 — Thu, 20 Oct 2022 12:20:15 GMT

Yessss! thanks!

Re: AutoCAD 2023 + Microsoft Edge casuing multiple WebView2 instances on startup

cmorrison — Fri, 21 Oct 2022 14:31:56 GMT

This does prevent the WebView2 instances loading, however, I've discovered that it causes the Start tab to be blank.

Re: AutoCAD 2023 + Microsoft Edge casuing multiple WebView2 instances on startup

RichardSF35V — Tue, 08 Nov 2022 15:52:27 GMT

that works!...thanks.

Re: AutoCAD 2023 + Microsoft Edge casuing multiple WebView2 instances on startup

henry_cremieux — Fri, 18 Nov 2022 08:10:22 GMT

I personaly have tried the @Edwin.Rense solution (thank's to him, by the way...) and it's indeed effective. I don't know how to tag his post as accepted solution as reqested in his post. THANK'S again to him !!!...

Re: AutoCAD 2023 + Microsoft Edge casuing multiple WebView2 instances on startup

handjonathan — Fri, 18 Nov 2022 09:03:29 GMT

Hi @henry_cremieux

For reference, the original poster can mark a post as the accepted solution. More info can be found here.