topic Re: Autocad Lag on Cursors in commands and dragging objects. in AutoCAD Forum

Autocad Lag on Cursors in commands and dragging objects.

jimmy0612 — Sun, 05 Jan 2025 11:00:49 GMT

Hi guys, i really need help help here. i having cursor lag problem when ever it is in model space. it lag on all the commands especially moving and stretching objects. i facing this issue when i using ACAD 2020, then i upgraded to 2022 also facing same issue. i even tried all the solutions on internet as below:

1. DX12 to DX11

2. turn off hardware acceleration

3. update graphic card driver

4. reinstall software and install all updates

5. Upgraded hardware like motherboard, graphic card and ram

6. Reset entire PC

After reset the PC it works at the beginning, but after few months the problem came back.

i already tried all what i can get from internet but still not getting fixed. i have 2 pc with similar setting and one laptop which facing lower specs, but only this PC having this issue when working with same files.

Anyone can help!?

My PC build as below

Processor : Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz

Ram: 64GB DDR4 3200

Graphic Card: Gigabyte Nvidia GeForce GTX 1660 6GB

Re: Autocad Lag on Cursors in commands and dragging objects.

imadHabash — Sun, 05 Jan 2025 12:10:19 GMT

Hi,

Ensure that there is NO tool connected to your PC? If there is any,disconnecte it and restart your PC.
Does this issue happened in all CAD drawings?

Re: Autocad Lag on Cursors in commands and dragging objects.

paullimapa — Sun, 05 Jan 2025 15:09:17 GMT

Did you follow the different steps on setting 2020 vs 2022 to use Directx11?

Enter GraphicsConfig command do a screenshot and share this here

Also enter About command again do a screenshot and share this here as well.
Have you tired installing latest 2025.1.1 to see if this will workout on your system?

Re: Autocad Lag on Cursors in commands and dragging objects.

pendean — Mon, 06 Jan 2025 14:31:34 GMT

@jimmy0612 start here

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Cursor-is-slow-or-jerky-in-AutoCAD.html

Remember, 2020 and 2022 require these updates to be installed first

https://help.autodesk.com/view/ACD/2020/ENU/?guid=AutoCAD_ReleaseNotes_autocad_2020_updates_html

https://help.autodesk.com/view/ACD/2022/ENU/?guid=AUTOCAD_2022_1_5_FIXED_ISSUES

Re: Autocad Lag on Cursors in commands and dragging objects.

jimmy0612 — Tue, 07 Jan 2025 03:33:52 GMT

Appreciate for your kind reply, i will try that! Thanks!

Re: Autocad Lag on Cursors in commands and dragging objects.

jimmy0612 — Tue, 07 Jan 2025 03:49:27 GMT

now i am using 2023 and still having the same problem... really not sure what happening now..

Re: Autocad Lag on Cursors in commands and dragging objects.

pendean — Tue, 07 Jan 2025 14:10:45 GMT

Not seeing anything like that over here in our offices. Sorry.

Have you installed the 2023.1.6 Update yet? ABOUT command in your AutoCAD will confirm what you have installed. If not, get it from your Autodesk Account Page here https://manage.autodesk.com/cep/#products-services/updates
Restart your PC afterwards please.

If that did not help... You could try setting GFXDX12 variable to 0 (that's a zero): a restart of your AutoCAD2023 is required for it to take effect.

Also consider turning off LINESMOOTHING and LINEFADING variables: if still no relief then start GRAPHICSCONFIG command and change the 2D Display Settings pulldown from "advanced mode" to one of the other choices.

If all else fails, start a support ticket through your subscription portal as explained here
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-find-my-support-cases-with-Autodesk-Technical-Support.html?_ga=2.143218544.457179972.1687356981-993279110.1686949184

Re: Autocad Lag on Cursors in commands and dragging objects.

jimmy0612 — Wed, 08 Jan 2025 09:09:27 GMT

yes, all drawings have the same issues. what tools do you mean? mouse and keyboard?

Re: Autocad Lag on Cursors in commands and dragging objects.

jimmy0612 — Wed, 08 Jan 2025 09:20:53 GMT

GFXDX12=0 and graphicsconfig no use as i mentioned in the post above. and i dont think the acad up is the issue here cos i have 2 pc and one laptop using same thing same version, only this pc have this problem. but i have upgraded some hardware i.e mother board, ram and graphic also no use. just left processor i not yet upgrade because i need to confirm diagnose the cause of issue before spending more.

Re: Autocad Lag on Cursors in commands and dragging objects.

pendean — Wed, 08 Jan 2025 13:00:47 GMT

@jimmy0612 wrote:
...cos i have 2 pc and one laptop using same thing same version, only this pc have this problem....

You could try https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-reset-AutoCAD-to-defaults.html

You need to... open a support case with Autodesk if you are on subscription to seek out Autodesk Support's help:
https://www.autodesk.com/support/account/manage/use/support#:~:text=com/plans.-,Contact%20support,-Select%20a%20path