topic Re: Why am I having so many issues? in AutoCAD Forum

AutoCAD Problems !!

engineeringCABE4 — Thu, 14 Jul 2022 18:54:21 GMT

Why does Autocad crash every single time when hiding frames of jpegs and pdf's in paperspace?

When I enter fields in the attribute editor the fields sometimes don't populate, why?

I select show frames but don't plot and it's still plotting frames even with PDF and JPEG frames set to 2 using the keyboard commands, why?

Setting paper space to size D using a 36" roll of plotting paper with extents, size to fit, and center selected there's a large margin on the right hand side of the print. Why? What does center print even do if it isn't centering it for prints?

Re: Why am I having so many issues?

imadHabash — Thu, 14 Jul 2022 18:23:35 GMT

Hi,

I suggest to check if any updates needed from your Autodesk Desktop App .

Re: Why am I having so many issues?

engineeringCABE4 — Thu, 14 Jul 2022 18:31:05 GMT

All of the programs, drivers, and hardware are up to date. Working with an 11th gen I7-11700 Intel with NVIDIA Quadro RTX 5000 using 32 gigabytes of ram. These issues are likely not due to the workstation in use and more likely from software bugs in the autocad program.

Re: Why am I having so many issues?

pendean — Thu, 14 Jul 2022 18:34:52 GMT

Is this one single DWG file problem? Or every DWG file?
Or did you get a new PC? Or if I may ask, are you new to printing/plotting to paper in AutoCAD?
Your secret AutoCAD version as listed in ABOUT command is...?
Your OS is...?

From your list of questions:
1) You are missing updates. Or your file need recovering. Or your video card is choking.
2) Sometimes? Then there is something being missed that is also going on. We don't have access to any of your files to see.
3) Your images already are framed? Did you try a setting of 0 instead of 2?
4) your plotter/printer or driver determine margins, never you: especially if you don't have the option of an "Oversized D" sheet option for minimal margins. The placement "center" has nothing to do with margins, sorry.

TIA

Re: Why am I having so many issues?

engineeringCABE4 — Thu, 14 Jul 2022 18:44:19 GMT

Is this one single DWG file problem? Or every DWG file?

Around 6 out of two dozen keep glitching, but they are all on the same exact template file and extensions of one single file with different save as names, so all the parameters are identical.

Or did you get a new PC? Or if I may ask, are you new to printing/plotting to paper in AutoCAD?

I'm experienced with plotting from numerous applications.

Your secret AutoCAD version as listed in ABOUT command is...?

T.72.0.0 AUTOCAD 2023 0.1

Your OS is...?

Windows 10 pro

1) You are missing updates. Or your file need recovering. Or your video card is choking.

2) Sometimes? Then there is something being missed that is also going on. We don't have access to any of your files to see.

Unfortunately NDA doesn't allow me to share the files.

3) Your images already are framed? Did you try a setting of 0 instead of 2?

Why would 0 work if 2 doesn't? I should also mention that this issue is occurring with batch plotting.

4) your plotter/printer or driver determine margins, never you: especially if you don't have the option of an "Oversized D" sheet option for minimal margins. The placement "center" has nothing to do with margins, sorry.

Can you describe what placement center does and how to center margins please?

Re: AutoCAD Problems !!

Patchy — Thu, 14 Jul 2022 19:00:01 GMT

How many people in your office or in your class having these problems?

If only one, then can't say it's the program.

Did you use migration from previous version?

Re: Why am I having so many issues?

pendean — Thu, 14 Jul 2022 19:55:51 GMT

"keep glitching" means nothing to anyone way over here, sorry. If your NDA does not allow for any sort of file sharing, I suggest you start a support ticket with Autodesk Support through your Accounts Page. need help on how to do that? they will likely want access to your PC and use your files on your PC. Ask for permission from your overlords.

0 turns frames off. Not the same. But it will confirm if any frame remain their are related to your images.

PUBLISH works just like PLOT over here: if image frames only pop-up in PUBLISH then you might have something else going on.

Plot Margins literally have nothing to do with AutoCAD centering plot output (centering happens within the limitations of the driver's margins).

HTH

Re: AutoCAD Problems !!

TheCADnoob — Thu, 14 Jul 2022 22:37:42 GMT

How large are your jpegs?

Are your files on a network?

Are you on a VPN?

Re: AutoCAD Problems !!

BeKirra — Thu, 14 Jul 2022 23:38:58 GMT

@Patchy wrote:
...
Did you use migration from previous version?

@engineeringCABE4

IMO It is also a good point apart from @pendean's comments.

Here is mine.

Are those drawing files created by other apps?
Will Audit/Recover help?
Edit: Another thought: Will change "GRAPHICSCONFIG" setting help?

Re: AutoCAD Problems !!

RobDraw — Thu, 14 Jul 2022 23:49:42 GMT

Why ask why?

Re: AutoCAD Problems !!

engineeringCABE4 — Tue, 19 Jul 2022 20:23:28 GMT

Located a post from 2001 about printing margins not being equal and some workarounds but why hasn't this problem been addressed by the software developers?

As far as the application crashing when trying to hide frames in paperspace why would that be user error?

It would be nice if center plot actually centered the plot according to the paper roll size selected according to the sized print requested. What does that feature do anyways? Does it work as intended? Users are currently required to use an "old school" workaround and implement their own margins while using a modern printer and the latest version of autocad from what I have found. Would it be difficult for software developers to make a feature that will allow users to center plots that are 2" smaller then the paper roll being used?

A user pointing out bugs in the program shouldn't be labeled the problem when asking about software issues in forums should they?

The problem with blaming old files or the user and not the application is that if you would have read the posts it has been indicated that the issue is intermittent on extensions of the same template file that was used.

Re: AutoCAD Problems !!

pendean — Tue, 19 Jul 2022 20:33:05 GMT

@engineeringCABE4 Since you are under an NDA... start a support ticket through your subscription portal as explained here https://knowledge.autodesk.com/customer-service/account-management/users-software/support-options#:~:text=To%20contact%20support%3A,to%20access%20help%20and%20support.

Re: AutoCAD Problems !!

engineeringCABE4 — Tue, 19 Jul 2022 20:41:50 GMT

Re: AutoCAD Problems !!

TheCADnoob — Tue, 19 Jul 2022 21:43:10 GMT

What is the problem you most want solved. You have come with quite a list and this thread is hard to follow and without the problem drawing we are forced to play a more difficult game of guess and check.

If printing is the issue have you confirmed that there are no CAD items in the area to the right? I have frequently seen hidden or unnecessary items in drawings that move the extents window. You can try printing to a window instead of extents to be sure.

Re: AutoCAD Problems !!

pendean — Tue, 19 Jul 2022 22:11:35 GMT

@engineeringCABE4 Looks like you are in the wrong user forums

you want either
HP https://h30434.www3.hp.com/
Adobe https://community.adobe.com/t5/acrobat/ct-p/ct-acrobat?page=1&sort=latest_replies&lang=all&tabid=all

HTH

Re: Why am I having so many issues?

Alfred.NESWADBA — Wed, 20 Jul 2022 12:02:39 GMT

Hi,

Post 3:

>> All of the programs, drivers, and hardware are up to date

Post 5:

>> T.72.0.0 AUTOCAD 2023 0.1

So you do not have the current updates installed.

>> When I enter fields in the attribute editor the fields sometimes don't populate

On my side ... it does.

>> I select show frames but don't plot and it's still plotting frames

I don't have this problem with my drawings and my (referenced) images.
Currently we don't know if your images are embedded or referenced, this could make a difference

>> Around 6 out of two dozen keep glitching

So it does not happen with all drawings. Which I then assume: it could be the program, but it could be the drawing structure/content too!
Which file formats do you use to save?

What happens when running command _AUDIT with these dwg-files?

- alfred -

Re: AutoCAD Problems !!

engineeringCABE4 — Wed, 20 Jul 2022 13:10:44 GMT

I appreciate the time and consideration to help resolve these problems occurring. While reaching out to HP I'm told there is no way to currently adjust the printing area on the paper roll print out using their software which is interesting. Additionally there has been an update to AutoCAD since I made this post which has been installed but I have not checked to see if the crashes are still occurring or if the batch plot pdf will show frames on images. The images where embedded with copy paste.

After creating a new document with nothing on it and attempting to plot from pdf as well as directly from autocad it has generated the exact same result with a 2" margin on the right side of the plot, I've also tried plot window as well as plot layout instead of plot extents doing this which has the same results. It must be some sort of default nesting protocol to start the print on the left and print towards the right with no way to adjust it using HP software. So far the best solution I have come across is to account for the margin while generating the document leaving a 1" gap on the left side of the paperspace, but I have concerns that it might throw off the scaling of the end plot if not done correctly. Essentially what the workaround seems to be currently is to change the entire page setup to a 36" sheet instead of a 34" sheet for the ANSI D size the end user requests, which is problematic for several reasons including scaling I think. It might be better to trim off the extra margin but didn't think it would be such a process to center the plot onto the paper sheet being printed on. Does anyone know a better workaround for this issue occurring to prevent needing to trim copious plots off the plotter?

Re: AutoCAD Problems !!

Alfred.NESWADBA — Wed, 20 Jul 2022 12:44:14 GMT

Hi,

>> The images where embedded with copy paste

Not the preferred method, at least for most of my workflows.

In that case please pay attention to use the correct variable, now you have to look to 3 variables:

FRAME
OLEFRAME
IMAGEFRAME

- alfred -

Re: AutoCAD Problems !!

engineeringCABE4 — Wed, 20 Jul 2022 13:01:01 GMT

Re: AutoCAD Problems !!

pendean — Wed, 20 Jul 2022 13:15:55 GMT

@engineeringCABE4 wrote:

I don' know about your model, but our model HPT930 lets you control many choices here (each saved as a PC3 file for AutoCAD users) so we all don't end up being slaves to default settings set by someone else at HP