topic Re: Unable to open/recover/convert file in AutoCAD Forum

Unable to open/recover/convert file - AutoCAD 2023

lamnguyen3954 — Fri, 31 Oct 2025 12:15:15 GMT

Hi all,

I have only 2 files of all that cannot open/convert file, please help me (my file attached here).

Opening it will make not responding even though i leave all night. But opening with dwg trueview or other CAD (Enjicad, Librecad...) is OK, with Purge/Audit 0 errors.

DWGCONVERT command cannot convert. I have tried to save as dfx/dft file, cannot open the file too.

(I am using autocad2023 version, with my system is 32gb ram)

@lamnguyen3954 Your post title was modified to add the product name and version and to increase findability - CGBenner - Original: Unable to open/recover/convert file

Re: Unable to open/recover/convert file

imadHabash — Fri, 31 Oct 2025 05:55:36 GMT

Hi,

I can open your CAD file without any error (see attached CAD dwg file and try to open it .. saved in AutoCAD2018 format)

Re: Unable to open/recover/convert file

vinodkl — Fri, 31 Oct 2025 05:59:33 GMT

I'm able to open the drawing without any issue. Please find the updated drawing attached.

Re: Unable to open/recover/convert file

lamnguyen3954 — Fri, 31 Oct 2025 06:42:57 GMT

Hi,

I've waiting for 2 hours 😂 can you purge/audit again, or convert to 2D object of all? Thanks a lot..

Re: Unable to open/recover/convert file

imadHabash — Fri, 31 Oct 2025 06:49:30 GMT

>> can you purge/audit again, or convert to 2D object of all?

In my previous post i already purge and recover CAD file for you

Honestly .. Not recognize your need. Would you please elaborate more your need?😁

Re: Unable to open/recover/convert file

lamnguyen3954 — Fri, 31 Oct 2025 06:49:08 GMT

Thanks, but I still don't get it yet. Maybe something wrong with my ms windows, not CAD

Re: Unable to open/recover/convert file

imadHabash — Fri, 31 Oct 2025 06:55:33 GMT

try this one 👇 and open it from inside AutoCAD by OPEN command.

Re: Unable to open/recover/convert file

lamnguyen3954 — Fri, 31 Oct 2025 08:59:57 GMT

Thanks a lot, but it still doesn't work yet. I'll try other ways

Re: Unable to open/recover/convert file

CGBenner — Fri, 31 Oct 2025 12:18:41 GMT

@lamnguyen3954

Hello, and welcome. In your first post you gave the version of AutoCAD and your RAM... (thank you!), can you share a bit more information about the system you are working on? Computer, processor, graphics... are you on a network, VPN, cloud storage etc. Anything that might give a clue why this works for some and not for you. Thanks in advance!

Re: Unable to open/recover/convert file

pendean — Mon, 03 Nov 2025 14:15:00 GMT

@lamnguyen3954

Where are you storing the file to open it exactly?

And did you restart your PC yet? Try to login as a different user to test?

Can anyone else in your office open these two troublesome files?

Re: Unable to open/recover/convert file

CGBenner — Wed, 05 Nov 2025 16:30:02 GMT

@lamnguyen3954

Hi, were you able to get this resolved? If so, can you share your solution?

Re: Unable to open/recover/convert file

lamnguyen3954 — Thu, 06 Nov 2025 07:39:38 GMT

Hi,

I tried restart, or save it on desktop, D\... but nothing. Open it makes CAD be not responding, but other files is OK.

my mates use other CAD (LibreCAD,EnjCAD) can open normally.

Re: Unable to open/recover/convert file

lamnguyen3954 — Thu, 06 Nov 2025 07:43:11 GMT

Hi,

I am using AutoCAD 2023, Student version, with 32gb DDR5 ram, AMD ryzen 6800H, rtx3050 mobile, windows 11 24H2... and i am working offline for these files. Thanks.

And I haven't able it yet

Re: Unable to open/recover/convert file - AutoCAD 2023

BhaskarMurari — Thu, 06 Nov 2025 12:42:46 GMT

I was able to open the file in AutoCAD 2026, please open new drawing and type recoverall and select the drawings and verify whether it works. I have attached the file that opened and works. Please check

Re: Unable to open/recover/convert file

pendean — Thu, 06 Nov 2025 13:24:45 GMT

@lamnguyen3954 wrote:
...and i am working offline for these files....

What does that mean please? AutoCAD2023 is not an online program.

Re: Unable to open/recover/convert file

lamnguyen3954 — Mon, 10 Nov 2025 04:53:31 GMT

mr. CGBenner ask me if i am on a network/PVN/cloud storage... I mean I am using only on my lap, not connect to outside, or open it over server...

Of course I know autoCAD is not online, I have been working for 8y 😁

Thanks a lot.

Re: Unable to open/recover/convert file - AutoCAD 2023

lamnguyen3954 — Mon, 10 Nov 2025 04:58:42 GMT

Hi,

Thanks a lot, but I still can't open it. Maybe my version (student CAD ver., 2023) or my windows 11 home is the reason. Because I have tried in many ways: purge (in other laps)/recover/recover all/copy to a new file/save in dfx file to reopen....

Re: Unable to open/recover/convert file

CGBenner — Wed, 12 Nov 2025 13:42:37 GMT

@lamnguyen3954

Hello, did the suggestion from @BhaskarMurari solve this for you, or do you need more help? If so, please use Accept Solution so that others may find this in the future. Thank you very much!

If you still need help please feel free to provide an update here so we as Community know how we can help you best moving forward.

Re: Unable to open/recover/convert file

lamnguyen3954 — Mon, 12 Jan 2026 04:32:37 GMT

Hi Mr. CGBenner,

I think i found some problems, it seems to be fonts as you can see atteached here:

So, the file dies, not responds when I choose the HZDX.shx file (not hzdx.shx/bxhz.shx, it passed). I have searched and tested which any file that found (even the files from YQArch).

Anyone can check it out, plz?

Re: Unable to open/recover/convert file - AutoCAD 2023

manieshkumar.suresh — Mon, 12 Jan 2026 11:16:45 GMT

The drawing was created using AutoCAD 2007 -2009 and was last saved in O D A a p p l i c a t i o n o r O D A l i c e n s e d , this issue can be because of the fonts missing from drawing.