https://forums.autodesk.com/t5/autocad-forum/the-send-command-disables-the-mouse-pointer-in-outlook-autocad/m-p/13687909#M350709 <P>Do you have the latest 2024 updates installed which should be 2024.1.7?</P><P>Try creating a new Windows login profile with local admin credentials, then login as that profile and see if the problem still occurs.</P> Wed, 18 Jun 2025 17:51:39 GMT paullimapa 2025-06-18T17:51:39Z https://forums.autodesk.com/t5/autocad-forum/the-send-command-disables-the-mouse-pointer-in-outlook-autocad/m-p/13687637#M350696 <P>Good morning everyone,<BR />using the send command in Autocad 2024 and sending or canceling the email message that is created, the mouse pointer disappears in Outlook.<BR />Only in Outlook, not in Windows or other open programs.<BR />I am forced to close Outlook to be able to use it again.<BR />I attach a video.<BR />Thank you.</P> Wed, 18 Jun 2025 14:52:01 GMT https://forums.autodesk.com/t5/autocad-forum/the-send-command-disables-the-mouse-pointer-in-outlook-autocad/m-p/13687637#M350696 bruno_milano 2025-06-18T14:52:01Z https://forums.autodesk.com/t5/autocad-forum/the-send-command-disables-the-mouse-pointer-in-outlook-autocad/m-p/13687909#M350709 <P>Do you have the latest 2024 updates installed which should be 2024.1.7?</P><P>Try creating a new Windows login profile with local admin credentials, then login as that profile and see if the problem still occurs.</P> Wed, 18 Jun 2025 17:51:39 GMT https://forums.autodesk.com/t5/autocad-forum/the-send-command-disables-the-mouse-pointer-in-outlook-autocad/m-p/13687909#M350709 paullimapa 2025-06-18T17:51:39Z https://forums.autodesk.com/t5/autocad-forum/the-send-command-disables-the-mouse-pointer-in-outlook-autocad/m-p/13688221#M350723 <P><a href="https://forums.autodesk.com/t5/user/viewprofilepage/user-id/3062277">@bruno_milano</a>&nbsp;Is this a sudden new problem?</P><P>Did it ever work?<BR />Do you need to restart your PC?</P><P>&nbsp;</P><P>What changes with your setup? since AutOCAd2024 is not new... .</P><P>&nbsp;</P><P>You might want to open a support ticket with Autodesk on the topic from your Accounts Page.</P> Wed, 18 Jun 2025 21:32:34 GMT https://forums.autodesk.com/t5/autocad-forum/the-send-command-disables-the-mouse-pointer-in-outlook-autocad/m-p/13688221#M350723 pendean 2025-06-18T21:32:34Z https://forums.autodesk.com/t5/autocad-forum/the-send-command-disables-the-mouse-pointer-in-outlook-autocad/m-p/13688816#M350747 <P>Yes, i have Autocad 2024.1.7 and i have create a new administrator profile, but the problem still occurs.</P><P>I have <SPAN class="">Microsoft® Outlook® per Microsoft 365 MSO (Versione 2505 Build 16.0.18827.20102) a 64 bit.</SPAN><!-- EndFragment --></P> Thu, 19 Jun 2025 08:37:52 GMT https://forums.autodesk.com/t5/autocad-forum/the-send-command-disables-the-mouse-pointer-in-outlook-autocad/m-p/13688816#M350747 bruno_milano 2025-06-19T08:37:52Z https://forums.autodesk.com/t5/autocad-forum/the-send-command-disables-the-mouse-pointer-in-outlook-autocad/m-p/13688820#M350748 <P>It stopped working about a week ago. But there were no changes on my pc.<BR />I also tried with a new windows administrator profile.<BR />The problem is still there.<BR />I have not opened a case in Autodesk yet, I will do that.</P> Thu, 19 Jun 2025 08:39:53 GMT https://forums.autodesk.com/t5/autocad-forum/the-send-command-disables-the-mouse-pointer-in-outlook-autocad/m-p/13688820#M350748 bruno_milano 2025-06-19T08:39:53Z