topic Re: setup error in AutoCAD Forum

setup error

Anonymous — Wed, 08 Apr 2015 23:09:47 GMT

Re: setup error

JoAnn_Hogan — Thu, 09 Apr 2015 07:22:16 GMT

Hi There and welcome to the community,

Please clean up your temp folder.

Ensure all your programs has been closed
Go to your run command, type in "%Temp%" and delete EVERYTHING in the folder.

Then attempt the installation again. Please let me know if this helps.

Re: setup error

Anonymous — Fri, 10 Apr 2015 11:25:03 GMT

Thanks for your concern
but Unfortunately,faild solution

Re: setup error

jessica.t — Wed, 15 Apr 2015 15:20:18 GMT

Hi @Anonymous!

Let's start from the top! Please perform a clean uninstall to remove any residual installation and download files. Then please re-download your software following these steps:

In the preferences or options area of your preferred browser, remove pop-up blockers and allow access to all *autodesk.com sites.
In the preferences or options area of your preferred browser, delete cookies, temporary internet files, and history.
Turn off your personal firewall or VPN, if you use one.
Disable UAC

Close and reopen your preferred browser.

Re-download from the Virtual Agent

Let us know how it goes or please "Accept as a Solution" if this post resolves your issue so that others with this same question can more easily find an answer.

Thanks!

Re: setup error

ukdxb012 — Wed, 15 Apr 2015 20:55:54 GMT

If Jessica's advice doesn't work, you could try the following suggestion here... http://forums.autodesk.com/t5/installation-licensing/firstrunthreadid/td-p/5364205

1- Create folder C:\Temp
2- Navigate to Control Panel/User Accounts/Change My Environment Variables
3- Change the value of both TMP and TEMP to C:\Temp (Default is %USERPROFILE%\AppData\Local\Temp)

But first i recommend following Jessica's steps. Let us know how you get on.