topic Re: mouse lagging in AutoCAD Forum

mouse lagging

erencanan1 — Wed, 05 Jul 2023 12:36:45 GMT

Hello , i have an MSI PULSE 17 B13VFK and when i use autocad my mouse cursor is so laggy. I tried both versions of the high power graphics card (game ready driver and studio ready driver) and i even tried my intergrated graphics(low power graphics card) and i watched a lot of tutorials online but nothing worked. I installed older versions of autocad and again, it didnt work.

Note: my low power graphics card:Iris XE, my high power graphics card:RTX 4060

If you can help i will be happy.

Re: mouse lagging

pendean — Wed, 05 Jul 2023 15:16:26 GMT

FYI IRISXE is never a choice you want to make if you have another choice for AutoCAD.

Share with us screenshots of your ABOUT and GRAPHICSCONFIG commands pop-ups please.

Re: mouse lagging

RSomppi — Wed, 05 Jul 2023 16:14:29 GMT

Have you tried a different mouse?

Re: mouse lagging

erencanan1 — Wed, 05 Jul 2023 18:43:40 GMT

Yes i have tried other mouses 1 tried 10 @RSomppi

Re: mouse lagging

erencanan1 — Wed, 05 Jul 2023 18:48:55 GMT

Re: mouse lagging

erencanan1 — Wed, 05 Jul 2023 19:59:19 GMT

Re: mouse lagging

pendean — Wed, 05 Jul 2023 20:10:26 GMT

Thank you for the screenshots @erencanan1

1) Install the 2024.0.1 Update, you can get it from your Autodesk Account Page here https://manage.autodesk.com/cep/#products-services/updates
Restart your PC afterwards.

2) may I ask, why are you running in DirectX11 mode? If that did not help... Set GFXDX12 variable to 1 (that's a one) then restart AutoCAD/LT: see if that helps.

3) have you seen this long list of items to try

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Cursor-is-slow-or-jerky-in-AutoCAD.html#:~:text=Community-,Cursor%20is%20slow%2C%20jumpy%2C%20or%20jerky%20in%20AutoCAD%2Dbased%20products,-Autodesk%20Support

4) In GRAPHICSCONFIG command, change the 2D Display Settings pulldown from "advanced mode" to one of the other choices. Text each one.

5) If all else fails, then turn off Hardware Acceleration as a last resort, does that help?

Re: mouse lagging

RSomppi — Wed, 05 Jul 2023 20:27:38 GMT

I would have stopped after trying 1 different one.

Re: mouse lagging

erencanan1 — Wed, 05 Jul 2023 21:47:41 GMT

All failed and when i tried canceling hardware accelation but it didnt work. But thanks for your help

Re: mouse lagging

pendean — Thu, 06 Jul 2023 13:20:32 GMT

@erencanan1 wrote:

All failed and when i tried canceling hardware accelation but it didnt work. But thanks for your help

Open a support case with Autodesk if you are on subscription to seek out Autodesk Support's help:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-find-my-support-cases-with-Autodesk-Technical-Support.html?_ga=2.143218544.457179972.1687356981-993279110.1686949184

Re: mouse lagging

RSomppi — Thu, 06 Jul 2023 13:24:19 GMT

Does it happen with all files or just one?

Re: mouse lagging

erencanan1 — Thu, 06 Jul 2023 14:58:29 GMT

i am using the student version so i cant send a ticket it says to upgrade my subscribtion