topic Re: Need help on resolving this raster error issue. in AutoCAD Forum

Need help on resolving this raster error issue.

binghao21 — Fri, 18 Aug 2023 04:00:40 GMT

Hi all, I install 2013 CAD and re-install a few time - i still couldn't input raster images.

Anyway to resolve this problem?

I have attached the image for your reference.

Appreciate anyone can solve this? Thank you.

Re: Need help on resolving this raster error issue.

paullimapa — Fri, 18 Aug 2023 04:49:14 GMT

What’s your operating system? Hopefully it’s not Win 11

Re: Need help on resolving this raster error issue.

binghao21 — Fri, 18 Aug 2023 06:42:26 GMT

Hi, Thanks for getting back to me.

Yes it's Window 11 Home - is there a issue on this?

Re: Need help on resolving this raster error issue.

paullimapa — Fri, 18 Aug 2023 06:45:01 GMT

Yep, that's the problem. 2013 is designed for up to Windows 10. It's not designed for Windows 11.

You'll either have to upgrade and use the latest 2024LT which by the way supports AutoLISP or find a computer that has the older Windows 10 OS and install your old 2013 on that.

Re: Need help on resolving this raster error issue.

Valentin_CAD — Fri, 18 Aug 2023 11:00:59 GMT

@binghao21 ,

Follow the suggestion from this link:

"FATAL ERROR: (0x7ffd344f0005) c:\program files\...\acismobj##.dbx" when launching AutoCAD

Re: Need help on resolving this raster error issue.

binghao21 — Sat, 19 Aug 2023 05:21:22 GMT

Thank you for the link!

Will show my IT department on fix this issue. Thank you