topic Re: error when trying to install in AutoCAD Forum

error when trying to install

Anonymous — Mon, 04 Apr 2016 19:37:47 GMT

hello i downloaded autocad 2016, when i try to run the installer a message pops up "Error 1327. Invalid Drive E:\ i click ok and another message pops up Fatal error during installation. #424: failed to run AdskExecuteSequence. i click ok again and another message pops up "Failed to initialize Autodesk Autocad 2016. after this i try to fill in the product infomation and when i click next it displays the same messages again. help!!!

Re: error when trying to install

john.vellek — Mon, 04 Apr 2016 19:47:36 GMT

Hello @Anonymous

This doesn't sound fun. The #1327 typically refers to a missing drive! Did you run the install as an Administrator on the workstation? I would try the 2nd and third steps below to see if it eliminates the error messages upon installation. Make sure that you run the install from a stable and accessible drive.

Clean Installation - If you're using Windows XP or Vista, try installing the software while in safe mode by completing a Clean installation on Windows XP or Vista.
Remove and Reinstall Product - If the installer is reporting that the program is already installed, the installation will not complete. It's recommended that you clean your system by Removing all Products and reinstalling.
Re-register Microsoft Windows Installer - Some installation problems can be resolved by Re-registering or re-installing the Microsoft Windows Installer.
Troubleshoot Using the Log File - Most installations create a log file automatically in the %TEMP% folder on the client workstation. Learn about Using log to troubleshoot installation errors.

Please hit the Accept as Solution button if my post fully solves your issue or answers your question.

Re: error when trying to install

john.vellek — Wed, 06 Apr 2016 15:53:14 GMT

@Anonymous

I am checking back to see if the processes I outlined assisted you in resolving your install issue.

Please hit the Accept as Solution button if my post fully solves your issue or answers your question.

Re: error when trying to install

Anonymous — Wed, 20 Jul 2016 21:54:22 GMT

I get the same error messages how can I fix my problem

Re: error when trying to install

john.vellek — Wed, 20 Jul 2016 22:13:18 GMT

HI @Anonymous,

Welcome to the Autodesk Community!

I suggest you review the steps in Post no. 2 of this thread. Please let me know if you require clarification or more assistance.

Re: error when trying to install

Anonymous — Thu, 21 Jul 2016 08:35:48 GMT

I did what the removal says but I still have the same problem it wants to install on drive I what I don't have on my pc

Re: error when trying to install

john.vellek — Thu, 21 Jul 2016 14:27:08 GMT

Hi @Anonymous,

There are a couple options here.

The first would be to subst a drive letter for your local path. This can be done by following the instructions here.

The other option, the one I would use myself, is here:

Back up your Registry.
Select Start> Run> and then type Regedit.
Navigate to the following folder:
HKEY_CURRENT_USER\Software\Microsoft\Windows| CurrentVersion\ Explorer\User Shell
In the right panel, search for entries that list the incorrect drive.
Modify the incorrect drive to point to C:\.

Please select the Accept as Solution button if my post fully solves your issue or answers your question.