topic Re: Only half my raster image appears when importing a PDF in AutoCAD Forum

Only half my raster image appears when importing a PDF

tapmit82 — Mon, 25 Sep 2023 16:36:54 GMT

I am importing a pdf raster image. it is 132 in x 34 in. It bring it in, but i am missing about half my image. 70 inches on the left side.

Re: Only half my raster image appears when importing a PDF

pendean — Mon, 25 Sep 2023 16:49:40 GMT

Not sure anyone can do much about it without having your source PDF on hand: can you share that here?

Re: Only half my raster image appears when importing a PDF

tapmit82 — Mon, 25 Sep 2023 17:17:41 GMT

Due to Itar compliance, I can not. I wish I could.

Re: Only half my raster image appears when importing a PDF

pendean — Mon, 25 Sep 2023 17:51:04 GMT

@tapmit82 wrote:

Due to Itar compliance, I can not. I wish I could.

Sadly I'm not sure much can be accomplished remotely over here with all of us end-users.

Here is how to open a support case with Autodesk if you are on subscription to seek out Autodesk Support's help:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-find-my-support-cases-with-Autodesk-Technical-Support.html?_ga=2.143218544.457179972.1687356981-993279110.1686949184

Re: Only half my raster image appears when importing a PDF

paullimapa — Mon, 25 Sep 2023 17:52:42 GMT

Does this happen on all pdfs or only on this particular pdf file?

If it happens on others, how are you creating or getting these pdfs?

If you're generating these pdfs yourself, perhaps you can create one that you can share here for others to help troubleshoot

Re: Only half my raster image appears when importing a PDF

TheCADnoob — Mon, 25 Sep 2023 18:14:16 GMT

PDF and especially raster PDFs are always a mixed bag in my experience.

When you say its missing, how is it missing? Does it show a solid color where the image should be, or perhaps is it transparent in that area?

I would think ideally would be to not use a PDF format to bring in the image and perhaps bring it in as an image file like bmp or other supported file types. For a list of file types that you could use with the Raster Design Tool set check here. I know image size impacts that but perhaps you could reduce the image size and then scale as needed.

If you need to stick with PDF Something that would work for me on occasion would be opening the PDF in a PDF reader/writer and then printing to PDF (as in create an completely new PDF) from there. If you have different PDF 'printers' on your computer I would try those and see if it makes a difference. Often there is data in the PDF file that impacts the way the images are brought in. My favorite example of this was one occasion when I imported a single A size PDF. When it came into AutoCAD all The cropping information that was in the PDF was lost and it was a series of 9 A size drawings all grouped together in a single page of a PDF.

Re: Only half my raster image appears when importing a PDF

tapmit82 — Mon, 25 Sep 2023 18:19:57 GMT

All Pdf,s over 72 inches. Anything 50 inches long comes in fine. These are images from a customer.

Re: Only half my raster image appears when importing a PDF

tapmit82 — Mon, 25 Sep 2023 18:33:27 GMT

When I say Missing, going from left to right 72 inches of the print are there and the rest is blank. Like a clipping plan is cutting it off. I have checked clipping and turned it off.

I tried 1/2 scale and it did the same. Cut it off around the same place.

We brought them in as different image types and the scaling was off in differently in x and y direction. We are doing this the way the customer suggested.

I will try exporting as a new PDF.

Re: Only half my raster image appears when importing a PDF

pendean — Mon, 25 Sep 2023 18:44:06 GMT

@tapmit82 wrote:

All Pdf,s over 72 inches. Anything 50 inches long comes in fine. These are images from a customer.

No issue like that here in AutoCAD 2023.1.4 in WIn10Pro for me

Re: Only half my raster image appears when importing a PDF

paullimapa — Mon, 25 Sep 2023 18:49:54 GMT

as @pendean mentioned, it's always a good idea to make sure you have the latest updates installed:

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-tie-the-Product-Version-or-Build-number-with-the-AutoCAD-update.html