topic Re: AutoCAD Application has stopped working in AutoCAD Forum

AutoCAD Application has stopped working

Anonymous — Mon, 22 Aug 2016 22:06:31 GMT

I've been using AutoCAD 2016 Suite products and all of a sudden the "AutoCAD Application has topped working" message appears. I uninstalled the entire suite and uninstalled the Microsoft Visual C++... and reloaded them. The same AutoCAD message appears.

@Anonymous, john.vellek has edited your subject line for clarity: utoCAD Application has stopped working

Re: AutoCAD Application has stopped working

Alfred.NESWADBA — Mon, 22 Aug 2016 22:06:48 GMT

Hi,

welcome @Anonymous.autodesk.com!

>> AutoCAD Application has topped working

When does this message appear? During installation, during start of AutoCAD, during loading a drawing, running a specific command, working on a specific drawing, ...?

- alfred -

Re: AutoCAD Application has stopped working

Anonymous — Mon, 22 Aug 2016 22:07:08 GMT

Hi,
The message appears at the start of AutoCAD and does not go past the start..
Pat

Re: AutoCAD Application has stopped working

john.vellek — Mon, 22 Aug 2016 22:07:26 GMT

Hi @Anonymous,

I am sorry to see that you are having this issue. By chance, did your Graphics card driver get updated? Can you roll back to the previous version to see if that remedies the problem?

Re: AutoCAD Application has stopped working

Anonymous — Mon, 22 Aug 2016 22:14:49 GMT

Hi John,
I don't think the card was updated. Where would I check to see if the graphics card was updated?
Pat

Re: AutoCAD Application has stopped working

Alfred.NESWADBA — Mon, 22 Aug 2016 22:18:17 GMT

Hi,

you can also try to

start AutoCAD with a right-click on the desktop icon and use option "start as administrator"
start AutoCAD within a new Windows user account
start AutoCAD after disabling antivirus software
start AutoCAD while network (and especially Internet) is disabled/disconnected.

- alfred -

Re: AutoCAD Application has stopped working

john.vellek — Mon, 22 Aug 2016 22:20:09 GMT

Hi Pat,

What version of Windows are you using and which video cards do you have installed?

If Windows 7 (and I suspect later versions as well) go to Device Manager in Windows Control Panel, open Display Adapters, rt-click on your installed video card. You should see options to Update and Roll back. It will also tell you which driver you have installed.

I am assuming that everything has been working properly until just recently.

Re: AutoCAD Application has stopped working

Anonymous — Mon, 22 Aug 2016 22:31:32 GMT

Hi John,

Your are correct. I'm running Windows 7. The display adapter date is 2/3/2015 and doesn't appears to have been updated recently and no previous versions before the 2/3/2015 version.

Pat

Re: AutoCAD Application has stopped working

john.vellek — Mon, 22 Aug 2016 22:37:53 GMT

Hi @Anonymous,

Is this happening on more than one workstation?

Try Alfred's suggestion of logging on as a new Administrator user account and see if the issue persists.

Re: AutoCAD Application has stopped working

Anonymous — Mon, 22 Aug 2016 23:08:09 GMT

John,
It's only happening on my desktop. How do I log on with a new administrator user account.
Pat

Re: AutoCAD Application has stopped working

john.vellek — Tue, 23 Aug 2016 14:06:42 GMT

Hi @Anonymous,

If you are not worried about network connectivity (for testing of course) I suggest that you go to Windows Control Panel>User Accounts and add a new user to the workstation with Administrative privileges. You can then log off and re-logon but using the new account.

If everything works in this configuration, we can remove your previous profile (save all documents first) and then create it again.

Re: AutoCAD Application has stopped working

john.vellek — Thu, 25 Aug 2016 17:20:29 GMT

Hi @Anonymous,

I am following up to see how your issue is progressing or if you have had the opportunity to try a new user account.

Please update your post.

Re: AutoCAD Application has stopped working

Anonymous — Tue, 30 Aug 2016 20:21:59 GMT

John,
Sorry I've been out of the office for a few days. I'm still having problems and tried a new user account. I'll see if my IT consultant can help. Thank you for all of your help and suggestions. If we resolve the issue I'll post it for others.
Patti

Re: AutoCAD Application has stopped working

john.vellek — Tue, 30 Aug 2016 20:31:34 GMT

Hi Patti, Do you per chance have DropBox installed on your system?

Re: AutoCAD Application has stopped working

Anonymous — Fri, 09 Sep 2016 18:38:20 GMT

John,
Alas, the AutoCAD suite of programs are working again. Checked the properties, compatibility tab and the "run this program in compatibility mode.." was not checked. Checked the box, restarted my computer and we're finally back in business again. Thank you for you suggestions as well as Alfred's. Have a great weekend!
Patti

Re: AutoCAD Application has stopped working

john.vellek — Fri, 09 Sep 2016 18:40:19 GMT

Thanks for the update Patti - I am glad that things are back to normal for you.

Re: AutoCAD Application has stopped working

Anonymous — Wed, 16 Nov 2016 22:19:55 GMT

Hey I noticed the same error after installing dropbox, do you kniw how to fux it??

Re: AutoCAD Application has stopped working

Anonymous — Wed, 16 Nov 2016 22:50:36 GMT

I'm not sure but this is what I did...Check the properties, compatibility tab and the "run this program in compatibility mode.." to make sure it's checked. If not, check the box, restart your computer. I am by not means an expert but this is what I did to resolve my problem.

Re: AutoCAD Application has stopped working

Anonymous — Wed, 16 Nov 2016 22:57:32 GMT

Still not working..

נשלח מ-Huawei Mobile

Re: AutoCAD Application has stopped working

Anonymous — Wed, 16 Nov 2016 22:57:33 GMT

Still not working..

נשלח מ-Huawei Mobile