topic Re: Alert not given when a second user opens a file already opened. in AutoCAD Forum

Alert not given when a second user opens a file already opened.

Anonymous — Fri, 09 Sep 2016 16:29:24 GMT

The problem is occurring, when user A has a file open. Then user B opens the file. NO alert is given that a file is currently open by another user.

Autocad tech support was not any help. And neither is any support article as the solution given in the article is " needs to be on a supported file structure"

The file structure is managed through server 2008.

Anyone willing to chime in, and at least get me pointed in the right direction.

Thanks,

Re: Alert not given when a second user opens a file already opened.

Anonymous — Fri, 09 Sep 2016 17:00:37 GMT

@Anonymous wrote:
The problem is occurring, when user A has a file open. Then user B opens the file. NO alert is given that a file is currently open by another user.

Autocad tech support was not any help. And neither is any support article as the solution given in the article is " needs to be on a supported file structure"

The file structure is managed through server 2008.

Anyone willing to chime in, and at least get me pointed in the right direction.

Thanks,

Does your environment contain NAS/SAN devices?

Re: Alert not given when a second user opens a file already opened.

Anonymous — Fri, 09 Sep 2016 17:05:10 GMT

Yes it does, files are stored on a NAS.

Re: Alert not given when a second user opens a file already opened.

Anonymous — Fri, 09 Sep 2016 17:17:45 GMT

@Anonymous wrote:
Yes it does, files are stored on a NAS.

NAS devices are not supported by ADSK: https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Autodesk-support-for-Network-Attached-Storage-NAS-and-Storage-Area-Networks-SAN.html

Re: Alert not given when a second user opens a file already opened.

Anonymous — Fri, 09 Sep 2016 19:23:32 GMT

Thank you for the reply! Kind of figured that was the case.