topic Re: Performance Feedback Tool in AutoCAD Forum

Performance Feedback Tool

Alex.A.Velloso — Tue, 27 Sep 2016 23:45:23 GMT

Hello everyone,

Just wondering if someone could help me solve this issue, please see screenshot. I am running Windows 10 Pro Version 1607 with administrator privileges , AutoCAD 2017.

Best regards

Alex Veloso

Re: Performance Feedback Tool

imadHabash — Wed, 28 Sep 2016 05:11:30 GMT

Hi,

I suggest to start from here >> Link <<

Good Luck..

Re: Performance Feedback Tool

Alex.A.Velloso — Wed, 28 Sep 2016 12:20:18 GMT

thanks but it did not work

Re: Performance Feedback Tool

pendean — Wed, 28 Sep 2016 12:49:32 GMT

So that pop-up asked you to do two things first before trying it again: did you? They are required.

Re: Performance Feedback Tool

Alex.A.Velloso — Wed, 28 Sep 2016 13:51:56 GMT

Hi Dean, Thanks for your help. About 2 weeks ago it would show two pop up widows and then a red dot would come up be by the cursor, but now I have done two clean install after that, one because the windows 10 itself shown some issues which were solved. then I tried to solved this issue with AutoCAD after the first clean install without success, second clean install and the problem is still there.

Re: Performance Feedback Tool

john.vellek — Wed, 28 Sep 2016 15:58:11 GMT

Hi @Alex.A.Velloso,

Have you turned off the UAC? Also, have you configured the desktop shortcut to run as Administrator? If you start AutoCAD from the desktop shortcut do you see the error?

Re: Performance Feedback Tool

pendean — Wed, 28 Sep 2016 20:44:16 GMT

Look at the screenshot you posted: it lists two things you have to do, in WIndows, outside of AutoCAD, before you can use the command in AutoCAD.

Did you do these yet (see red arrows on your image below)? From your avoidance I suspect you either did not or have no idea what those two items mean. Which is it?

Re: Performance Feedback Tool

Alex.A.Velloso — Thu, 29 Sep 2016 07:06:53 GMT

Yes, I tried that and it still shows this popup windows

Open the folder where AcPerfMonAgent is located, right click and select run as administrator and on start menu, right click on AutoCAD icon and run as administrator, nothing changed!!!

Re: Performance Feedback Tool

john.vellek — Thu, 29 Sep 2016 20:59:33 GMT

Hi @Alex.A.Velloso,

Your Windows version - is it the Anniversary edition? The build number looks like this is the case. I suspect that you will be able to get the performance report done if you rollback the anniversary update.

Please let me know if this is an option.

Re: Performance Feedback Tool

Alex.A.Velloso — Sun, 02 Oct 2016 01:21:01 GMT

Unfortunately I haven't created a image of my system with the previous windows build and also I have run windows clean up and old.windows folder gone. Anyway, apparently after updating Nvidia Driver AutoCAD start to run normally therefore I will leave thing the way they are right now and as soon as I received a new AcPerfMonAgent update with a positive result, I will let you know. Thanks you very much John, Pendean and Imadhabash for you help.