topic Re: Background Image partially prints in AutoCAD Forum

Background Image partially prints

jim.murphy — Mon, 20 Feb 2017 21:56:54 GMT

I have some background images in my drawings, during print preview they appear fine. but upon actually printing, only portions of the background image show.

Its a single image, on a printable layer. This is occurring randomly on a few dwgs. When published to PDF and then printed, the background are fine. but direct print from CAD is giving me this issue.

I recall a while back having this issue before, and one of our former team members had a fix for it... something to do with DPI. but i forget what she did.

Re: Background Image partially prints

pendean — Mon, 20 Feb 2017 22:01:40 GMT

What are you printing to? Using what driver? What sheet size?
Your AutoCAD version is...? Your Windows version is...?

As a test, and only a test, if you print but to a much smaller sheet size m(say letter or even postcard size), does the missing image appear on paper?

Re: Background Image partially prints

jim.murphy — Tue, 21 Feb 2017 13:33:35 GMT

I tested a print on a smaller size (8.5x11), and the image came out fine. Seems to be isolated only to 11x17.

Printing to a Xerox "Xerox Global Print Driver PCL6"

AutoCAD 2017

Windows 7

Re: Background Image partially prints

pendean — Tue, 21 Feb 2017 14:01:40 GMT

That usually means AutoCAD is overwhelming your Xerox with the size of data it is sending: basically your Xerox is choking,

Is there a PCL5 driver for this Xerox? That often helps in these cases (it may not, so you will have to resort to your workaround). Unless your Xerox has the ability to add a harddrive to it and/or a lot more RAM which might relieve the bottleneck.

Re: Background Image partially prints

jim.murphy — Tue, 21 Feb 2017 14:16:04 GMT

*sigh*

I'm reluctant to go the route of looking for that driver you mention, for this issue. I guess for the time being, we'll just work around it since this seems to happen rarely.

Thank you for you help though.

Re: Background Image partially prints

john.vellek — Tue, 21 Feb 2017 22:50:15 GMT

HI @jim.murphy,

I suggest you try adding the Xerox PCL5, PCL6, and even the PS versions of their driver. You can install each one as a unique printer so they shouldn't affect each other in any way. In the past I have actually found their PS driver to be the most reliable despite being a little bit slower.

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: Background Image partially prints

john.vellek — Fri, 24 Feb 2017 17:49:26 GMT

Hi @jim.murphy,

Here is a link to the Universal drivers: PCL5, PCL6, and PS.

You should be able to install all three with them pointing to the same physical device. If you install the two versions that you don't have installed it should not affect your current configuration.

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: Background Image partially prints

AllenJessup — Fri, 24 Feb 2017 20:48:09 GMT

We only have HP. But if you can find Troubleshooting or Services in the Printer Properties or Setting and check "Print as bitmap (BMP)". That may solve your problem.