topic Re: Aplus Problem in AutoCAD Forum

Aplus Problem

Anonymous — Wed, 05 Apr 2017 20:34:26 GMT

Hi,

How are you?I am using autocad 2012 version.I am installed APLUS apps for autocad. The tabs show up and everything looks fine, but when I click on any of the buttons/enter a command, all I get is an "unknown command" message.

But in new dwg file it seems it works good,but when I set units,then the application cant work properly,what can I do now?

Re: Aplus Problem

pendean — Wed, 05 Apr 2017 22:03:06 GMT

APLUS support can be reached here https://cadaplus.com/premium-support.php?lang=en

Can you post screenshots or a video to show us what is going on?

Re: Aplus Problem

Anonymous — Fri, 07 Apr 2017 19:55:54 GMT

Yes,I am submited my problem in their email,but they didnt replied yet.

Have a look into my problem,here the video...

Here when I open new file its works,but when I setup units oand other modification then the apps didnt work properly.Additionally my Autocad 2012 is very slow.

Re: Aplus Problem

Alfred.NESWADBA — Fri, 07 Apr 2017 20:04:59 GMT

Hi,

the only thing I can say from the video is that the applications seems not to be loaded.

More than that is just guessing like support paths are missing or so, but I would call the support from the app, that should bring you back to work.

- alfred -

Re: Aplus Problem

Anonymous — Fri, 07 Apr 2017 20:10:38 GMT

Yes,when I open existing file the apps didn't loaded,but I am tried to load this apps manually by _appload command,the apps loaded successfully,but the problem seems continuously,

Re: Aplus Problem

Alfred.NESWADBA — Fri, 07 Apr 2017 20:21:54 GMT

Hi,

>> tried to load this apps manually by _appload

An application can have multiple modules or files that need to be loaded, also missing paths might be an issue (or wrong paths as you wrote that AutoCAD is slow).

You can also try to get the info what changed to your system since it worked well last time.

- alfred -