topic Re: AutoCAD Display issues with VPN in AutoCAD Forum

AutoCAD Display issues with VPN

Anonymous — Tue, 30 May 2017 17:18:10 GMT

Hi,

I have some strange problems with the layers in autocad. I have drawing that is imported from PDMS to autocad and when i am in the office this layers are looking okay ( but anyway when i open layer properties, they are default and no color no thickness) and when i am trying to work from home trouhgt VPN then i get mess with text and numbers and lines???

Can anyone help me with this 😞

@Anonymous,

john.vellek has edited your subject line for clarity: Layers

Re: AutoCAD Display issues with VPN

chriscowgill7373 — Tue, 30 May 2017 17:18:32 GMT

What I'm seeing is the quick properties dialog box, not the layer palette, or the full property palette

Select an object and type in PR for properties, or just type in LA for layers.

The quick properties palette can be customized as to the content that is visible

Re: AutoCAD Display issues with VPN

Anonymous — Tue, 30 May 2017 17:19:03 GMT

Hi,

I am sending you picture with the layers, but this is problem layers are all default ... but in the office everything is normal size .. but when i connect from home everything is bigger ... do you know where can be issues ( something with VPN connection) ?

Br,
Marija

Re: AutoCAD Display issues with VPN

Anonymous — Tue, 30 May 2017 17:19:23 GMT

Hi,

Br,
Marija

Re: AutoCAD Display issues with VPN

chriscowgill7373 — Tue, 30 May 2017 17:20:03 GMT

I'm still not understanding what your issue is. you've posted 3 screenshots of the layer palette and one of the quick properties palette, they all look normal to me. VPN connection has nothing to do with how things look, VPN only allows access to licenses or files on a network. your system controls how things look. are you on a different system when on the VPN?

Re: AutoCAD Display issues with VPN

BeKirra — Tue, 30 May 2017 17:21:37 GMT

@Anonymous wrote:

Hi,

I am sending you picture with the layers, but this is problem layers are all default ... but in the office everything is normal size .. but when i connect from home everything is bigger ... do you know where can be issues ( something with VPN connection) ?

Br,
Marija

Without having your drawing, all I can guess is the linetypes of the problematic geometries are not set to "bylayer".
And the linetypes used may have features that are missing on your drawing (e.g. fonts, blocks, etc.)

Hope this helps.

Re: AutoCAD Display issues with VPN

Anonymous — Tue, 30 May 2017 17:21:56 GMT

Hi,
Exacly, everything looks okay.. but when i am working from home ... fonts, text and lines are bigger ( if text is in the box than when i am working from home text is bigger and its out of box). Have a feeling like screen resolution is bigger.... and I cant figure out where is the issue?!

Re: AutoCAD Display issues with VPN

Alfred.NESWADBA — Tue, 30 May 2017 17:22:12 GMT

Hi,

>> Exacly, everything looks okay.. but when i am working from home ... fonts, text and lines are bigger

Then please create screenshots from your home station so we can see the difference.

- alfred -

Re: AutoCAD Display issues with VPN

john.vellek — Fri, 02 Jun 2017 18:19:49 GMT

HI @Anonymous,

Try disabling Hardware Acceleration in GRAPHICSCONFIG when you are using the VPN. I believe this should correct the display issue you are experiencing.

Can you tell me what VPN client you are using?

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: AutoCAD Display issues with VPN

john.vellek — Wed, 31 May 2017 18:08:12 GMT

HI @Anonymous,

I am checking back to see if my post or others helped you with your problem. Please add a post with how you decide to proceed and your results so other Community members may benefit.

Please hit the Accept as Solution button if a post or posts solves your issue or answers your question.

Re: AutoCAD Display issues with VPN

Anonymous — Wed, 30 Aug 2017 15:42:41 GMT

Hi,

Hopefully you've been able to fix this now, but I thought I'd add (just in case) that when I've had text appear differently when using a different PC, it was because i didn't have the actual font file installed on said different PC. E.g. my company font style used 'font a' so I found the actual font file for 'font a' in windows, then installed that font on my other PC. Solved it for me. Not too sure on the other stuff though sorry!

Re: AutoCAD Display issues with VPN

chriscowgill7373 — Thu, 31 Aug 2017 15:46:02 GMT

@Anonymous Your description leads me to believe that you have a high res monitor at home, and not either installed updates to allow for AutoCAD to be compatible, or if you are on a version that doesnt have a patch (2017.1.1 and higher) you would need to turn off display scaling in your windows settings (DPI)