topic Re: Crash in AutoCAD Forum

Crash

Anonymous — Fri, 09 Jun 2017 23:41:58 GMT

I use AutoCAD 2014; this week it seems to just shut-down -after only a few minutes. I've uninstalled and reinstalled the software, yet the problem continues. Any suggestions would be much appreciated. Screen shots are attached.

Thank you,

-Susan

Re: Crash

user181 — Sat, 10 Jun 2017 00:12:05 GMT

Did you install the service pack it shows available in the pic 2017-06-09 (2).png? What operating system are you using? I don't think 2014 is supported on windows 10

Re: Crash

Anonymous — Sat, 10 Jun 2017 03:37:54 GMT

Thank you, yes, I did install the service pack, as suggested. And I have
been using Windows 10 for several months, and only had this problem for the
past 4 days .....
-S

Re: Crash

Alfred.NESWADBA — Sat, 10 Jun 2017 09:06:11 GMT

Hi,

>> I have been using Windows 10 for several months, and only had this problem for the past 4 days

Just a guess: 4 days ago Windows 10 Creators update was installed?

If you do have a system restore point available, try to get back to that state.

- alfred -

Re: Crash

Anonymous — Sun, 11 Jun 2017 19:28:00 GMT

THANK YOU, your suggestion worked!!! I was able to restore the system back
to the previous Windows 'BUILD'. and my AutoCAD is working perfectly!
THANK YOU!!

How do I prevent the automatic update from happening again??

-S

Re: Crash

Alfred.NESWADBA — Sun, 11 Jun 2017 19:40:25 GMT

Hi,

Glad it worked! 😉

>> How do I prevent the automatic update

>>>click<<<

- alfred -