topic Re: Color problem with main viewport in AutoCAD Forum

Color problem with main viewport

Anonymous — Sun, 27 Aug 2017 23:01:51 GMT

Hello I have some problem. When I run the software it seems normal but when I ''start drawing'' the background of the default viewport turns to orange. some kind of ''invert'' of color. I've check the color option into options and still blue but I think it`s a graphic card problem. I have a AMD r9 m200 card with the 17.8.2 version of it (latest version) I'm from Perù and I would appreciate your help mates. It's the same thing with REVIT by the way, each preview element on 3d option that is blue turns to orange and brown turns to blue then when I render it takes the real color. I think it`s maybe a problem between autodesk and AMD or something like that. Thanks for your time.

Re: Color problem with main viewport

Kent1Cooper — Sun, 27 Aug 2017 23:56:08 GMT

This sounds related to the frequently-raised [recently] issue of red turning out blue and vice versa, and related color problems -- put red blue into the Search window and you'll find several threads about that. If it's related, the solution is to turn off hardware acceleration.

Re: Color problem with main viewport

Anonymous — Mon, 28 Aug 2017 00:42:37 GMT

##- hello! Thanks it helps but I knew that hardware acceleration helps
software to be smoother or better working. It will affects software? Is
there another solution?-##

Re: Color problem with main viewport

john.vellek — Wed, 30 Aug 2017 21:18:20 GMT

Hi @Anonymous,

I see that you are visiting as a new member to the AutoCAD forum. Welcome to the Autodesk Community!

I am sorry that you are having this problem. Can you tell me about your computer? Does it have more than one graphics card? Have you checked to see if you have current drivers updated and installed?

Please also type GRAPHICSCONFIG and take a screen capture for me. I want to make sure that AutoCAD is using the correct graphics card and that DirectX is installed and being utilized as well.

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: Color problem with main viewport

Anonymous — Thu, 31 Aug 2017 02:09:11 GMT

If you work as a laptop, It can cause the issue because of AMD Enduro Technology.

When you work in CAD, Main Graphics card has to be working.

But If Integrated Graphics card has been processing at CAD, It will be the problem that you have.

This Link will explain how to set Main Graphics card for CAD.

However, if you don't have a laptop, Do you try to roll back previous version of graphic card driver?.

Re: Color problem with main viewport

Alfred.NESWADBA — Thu, 31 Aug 2017 09:51:34 GMT

Hi,

your current background color for 2D is 33,40,48.

What happens if you turn it to real black, so please change the value to 0,0,0 and let's see ...

- alfred -

Re: Color problem with main viewport

john.vellek — Thu, 31 Aug 2017 20:21:45 GMT

Hi @Anonymous,

I am checking back to see if my post or others helped you with your problem. Please add a post with how you decide to proceed and your results so other Community members may benefit.

Please hit the Accept as Solution button if a post or posts solves your issue or answers your question.