topic Re: Printing issues in AutoCAD Forum

Printing issues

Aldred — Thu, 21 Sep 2017 12:19:49 GMT

Hi Guys,

I am having an issue here with a printer and AutoCAD. When I try and print from AutoCAD it does not have any paper sizes for the plotter. If I try and print from any other software package it is able to print from there.

ANy advice?

Aldred

Re: Printing issues

TheCADnoob — Thu, 21 Sep 2017 12:25:41 GMT

Is your problem similar to this? https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Paper-sizes-missing-when-plotting-from-AutoCAD-2015-on-Windows-8.html

Re: Printing issues

imadHabash — Thu, 21 Sep 2017 12:39:04 GMT

Hi,

or you may need to check Filter Paper Sizes for your selected plotter ( see below image).

Regards,

Re: Printing issues

Aldred — Thu, 21 Sep 2017 12:41:36 GMT

Hi This is not the issue. Thanks for the help.

Re: Printing issues

Aldred — Thu, 21 Sep 2017 12:52:08 GMT

Hi Imadhabash,

I have checked the filters but it shows that all the tick boxes are checked.

Re: Printing issues

pendean — Thu, 21 Sep 2017 12:56:11 GMT

What is your AutoCAD version?
Windows version?
And what is this secret printer make/model that you cannot mention? You can tell us, we won't let the secret out, I promise 🙂

Re: Printing issues

Aldred — Thu, 21 Sep 2017 13:01:58 GMT

I am using AutoCAD 2018 LT

Re: Printing issues

pendean — Thu, 21 Sep 2017 13:16:17 GMT

And the printer make and model is.... what?
And your Windows version is.... what?

Re: Printing issues

Aldred — Fri, 22 Sep 2017 05:57:14 GMT

Hi ,

It is windows 10 Pro. The printer model is HP F2483.

Re: Printing issues

Aldred — Fri, 22 Sep 2017 05:58:57 GMT

I have checked the filter paper sizes and there are no paper sizes next to the tick boxes.

Re: Printing issues

pendean — Fri, 22 Sep 2017 12:03:22 GMT

HPs and Win8/10 are known issues with AutoCAD, tips to get them to work together are noted here https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/HP-printers-do-not-work-with-AutoCAD-2015-on-Windows-8.html

and here

https://latitude-it.net/hp-designjet-plotter-drivers-and-windows-8/

Re: Printing issues

Aldred — Thu, 28 Sep 2017 14:09:10 GMT

Hi Dean and everyone and thanks for all the suggestions.

I am still having issues. We are going to try and do a full uninstall and reinstall and will inform if this works or not.

Aldred