topic Re: AutoCAD frezer while insert images JPG in AutoCAD Forum

AutoCAD frezer while insert images JPG

Anonymous — Tue, 26 Sep 2017 19:30:16 GMT

Dear.

I'm having trouble inserting images jpg into my AutoCAD 2010.

When i I'II insert images JPG the CAD hangs does not respond.

Re: AutoCAD frezer while insert images JPG

Alfred.NESWADBA — Tue, 26 Sep 2017 20:17:36 GMT

Hi,

>> When i I'II insert images JPG the CAD hangs does not respond

When exactly?

when starting the command (btw: which command did you use?)
when selecting a folder in the image selection dialog
when selecting a file in the image selection dialog
after you selected the image and pressed ok
...

Please try also to copy another JPG to a local folder and try the same with a new drawing ... just to know that issue does not depend on a specific drawing, not on a specific JPG and not on network connections

- alfred -

Re: AutoCAD frezer while insert images JPG

imadHabash — Tue, 26 Sep 2017 20:20:57 GMT

Hi and Welcome to AutoCAD Forum,

i suggest to install the Service Packs & Fixes for AutoCAD 2010 . >> Click <<

Regards,

Re: AutoCAD frezer while insert images JPG

Anonymous — Tue, 26 Sep 2017 20:54:10 GMT

I'm IT support. I don't know use AutoCAD. But i see the problem, the architect insert the image file with insert taskbar, not use command line. Now the cad started work again

Re: AutoCAD frezer while insert images JPG

Alfred.NESWADBA — Tue, 26 Sep 2017 21:17:16 GMT

Hi,

>> the architect insert the image file with insert taskbar, not use

>> command line. Now the cad started work again

That did not answer any of my questions, even if a button was used to start the function ... you should see a dialog or did AutoCAD not show a dialog to select an image?

Also trying a new drawing with another image all in the local system will help us to isolate the problem.

Please understand that we can not see what you see, so we need a more detailed description of what's happening.

- alfred -

Re: AutoCAD frezer while insert images JPG

john.vellek — Tue, 26 Sep 2017 21:26:41 GMT

Hi @Anonymous,

I see that you are visiting as a new member to the AutoCAD forum. Welcome to the Autodesk Community!

It would be helpful to know if the AutoCAD installation has been fully patched and updated per Imad's suggestion.

It would also be helpful to understand the complexity and size of the drawing where this is occurring. Is it happening only in one unique file or all files?

Can you attach some sample files so I can see if I can duplicate on my computer too?

Perhaps this is a graphics card issue. Is the driver current?

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: AutoCAD frezer while insert images JPG

Anonymous — Wed, 27 Sep 2017 20:10:01 GMT

@imadHabash.

I did the update the Service Pack's.

Unti now it did not present problems.