topic Re: Auto CAD 2017 keeps freezing in AutoCAD Forum

Auto CAD 2017 keeps freezing

Anonymous — Tue, 17 Oct 2017 13:18:40 GMT

My installation of Auto CAD 2017 keeps freezing

Totally freezing with no navigation options.

My O/S is windows 10 with latest updates installed

I've ran windows repair sfc/scannow and uninstalled reinstalled Auto CAD

Are there any known issues I could consider ? what advice could you offer in order to resolve the issue?

please advise

Re: Auto CAD 2017 keeps freezing

TheCADnoob — Tue, 17 Oct 2017 13:35:35 GMT

is it freezing during a particular activity (saving or drawing a line etc.) or with a particular file?

Re: Auto CAD 2017 keeps freezing

Anonymous — Tue, 17 Oct 2017 13:38:25 GMT

The application opens ok, but no functionality on any buttons or navigation, you must close via task manager

Re: Auto CAD 2017 keeps freezing

TheCADnoob — Tue, 17 Oct 2017 14:06:21 GMT

Is it possible that there is a window open off screen like a file dialog or maybe a welcome screen etc?

Hit Alt+spacebar and the the press the M button and then use your directional keys (id try left first) to see if you can move an open window into view.

Re: Auto CAD 2017 keeps freezing

Anonymous — Wed, 18 Oct 2017 13:32:45 GMT

This doesn't seem to be the problem

Re: Auto CAD 2017 keeps freezing

pendean — Wed, 18 Oct 2017 15:11:24 GMT

Explore the first half-dozen posts here for possible answers
https://www.google.com/search?q=autocad+freezes+at+startup

Re: Auto CAD 2017 keeps freezing

john.vellek — Wed, 18 Oct 2017 20:30:04 GMT

Hi @Anonymous,

I see that you are visiting as a new member to the AutoCAD forum. Welcome to the Autodesk Community!

Has this application ever run (new installation) or has this just started happening? If this is a new install I can move this conversation to the Installation and Licensing team. If it is an existing installation, I suggest checking to see which OS updates and drivers have been recently installed. Did you just get the Windows Fall Creator update? You might roll that back to see if it improves your AutoCAD performance.

You mentioned that your OS is fully updated but how about your AutoCAD? Can you try your Autodesk Desktop App to see if there are any updates or fixes that need to be applied?

What is your graphics card? Perhaps your driver is having a conflict. Try starting with the No Hardware switch.

Another possibility is that your user profile might be corrupt. Try creating a new user account and log in with it to see if AutoCAD will then behave normally.

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: Auto CAD 2017 keeps freezing

john.vellek — Thu, 19 Oct 2017 21:44:17 GMT

Hi @Anonymous,

I am checking back to see if my post or others helped you with your problem. Please mark a post or posts as accepted solutions if they resolved the issue or give me a bit more detail on this issue so we can continue to work towards getting this solved.

Please hit the Accept as Solution button if a post or posts solves your issue or answers your question.