topic Re: AutoCAD display colors Issue. in AutoCAD Forum

AutoCAD display colors Issue.

carlos.h.silva — Wed, 01 Nov 2017 18:13:22 GMT

Good afternoon,

I replace my old computer by new one (the new one with graphic Card NVIDIA GFORCE GTX 1050, last driver) I use a Samsung HDTV P2770HD.

I start with my AutoCAD 2018 and I found the colors very strange (you can see attached image).

For example the green color horizontal lines is ok, vertical lines the same green color looks white, the same for red colors look like pink.

The HDMI cable is the same, the monitor is the same as the old computer.

Can be a windows configuration?

Can be a problem in the graphic card?

Can anyone help me please?

Thank you so much.

Regards for all.

Carlos Silva

Re: AutoCAD display colors Issue.

imadHabash — Wed, 01 Nov 2017 18:16:51 GMT

Hi and Welcome to AutoCAD Forum,

I suggest to disable hardware acceleration from 3DCONFIG command.

Regards,

Re: AutoCAD display colors Issue.

carlos.h.silva — Wed, 01 Nov 2017 18:21:35 GMT

Hello, good afternoon,

thank you so much for your reply,

I just turn off the option hardware acceleration but the problem persists

Re: AutoCAD display colors Issue.

imadHabash — Wed, 01 Nov 2017 18:24:07 GMT

would you please try to restart your AutoCAD .

Re: AutoCAD display colors Issue.

carlos.h.silva — Wed, 01 Nov 2017 18:27:31 GMT

Thank you so much once again for your help.

I did a restart of my autocad and I have the same problem.

Can be a windows configuration or a problem in the graphic card?

Re: AutoCAD display colors Issue.

imadHabash — Wed, 01 Nov 2017 18:30:45 GMT

>> Can be a windows configuration or a problem in the graphic card? <<

exactly ... this is the next step is to make sure that we have a proper graphic card .

all the best...

Re: AutoCAD display colors Issue.

carlos.h.silva — Wed, 01 Nov 2017 18:31:09 GMT

attached you can see an image from my outlook,

I have a cyan circle with AC letters and around this circle I have a black outline.

Re: AutoCAD display colors Issue.

imadHabash — Wed, 01 Nov 2017 18:34:00 GMT

would you review your attachment please ?

Re: AutoCAD display colors Issue.

Todd_Rogers — Wed, 01 Nov 2017 18:34:29 GMT

I use that same video card, and I have the same problem. It's the video card. It's a gaming video card. One thing you can change is, go to NVIDIA Control Panel, click Manage 3D Settings, select Program Settings tab on the right, and make sure AutoCAD is being used with that particular video card. Sometimes it will be set to the Intel HD video card.

Re: AutoCAD display colors Issue.

carlos.h.silva — Wed, 01 Nov 2017 18:41:24 GMT

Thank you so much TRogers for your help.

Do you have the same problem or do you already have the problem solved?
There is no solution?

Re: AutoCAD display colors Issue.

Todd_Rogers — Wed, 01 Nov 2017 18:56:30 GMT

It's just the nature of the video card. I love mine, but I just ignore the color differential.

Re: AutoCAD display colors Issue.

carlos.h.silva — Wed, 01 Nov 2017 18:59:29 GMT

Have you similar problems in Microsoft software?

did you see my last attachment (image from outlook)?

Re: AutoCAD display colors Issue.

Todd_Rogers — Thu, 02 Nov 2017 12:55:47 GMT

I do.