topic Re: Chinese characters in AutoCAD 2015 using Windows 10. in AutoCAD Forum

Chinese characters in AutoCAD 2015 using Windows 10.

cspencer — Thu, 21 Jun 2018 18:29:00 GMT

Hello.

We have been using AutoCAD 2015 and have not upgraded yet. We have mostly been running Windows 7, but recently started using Windows 10 on some of our computers.

Some of our drawings have chinese text in them. The chinese text appears fine for Windows 7 users, but for Windows 10 users it appears as questions marks (??????).

I ran across some information about .SHX and .TTF files. I'm not sure how these are used, but we did find an .SHX file in the fonts directory called CHINESET.SHX

Any help on this would be appreciated.

Thank you,

Canaan

@cspencer,

john.vellek has edited your subject line for clarity: Chines characters in AutoCAD 2015 using Windows 10.

Re: Chinese characters in AutoCAD 2015 using Windows 10.

john.vellek — Thu, 21 Jun 2018 18:29:20 GMT

Hi @cspencer,

Have you checked all the Text Styles in the drawing file? Each style will have a specific font assigned to it. Those fonts need to be present on both operating systems.

If you have a sample drawing I can take a look and make a list of the fonts it is looking for.

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: Chinese characters in AutoCAD 2015 using Windows 10.

john.vellek — Thu, 21 Jun 2018 18:29:39 GMT

Hi @cspencer,

I haven't seen a reply from you which hopefully means that you have resolved your font issue. If not, please give me some more details.

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: Chinese characters in AutoCAD 2015 using Windows 10.

cspencer — Thu, 21 Jun 2018 18:29:57 GMT

John,

Sorry for the delay. Thank you for your response.

The user said she checked your suggestion and it still doesn't work.

Attached, is an example file with the actual drawing removed. It still has the chinese text though.

It appears to only be Windows 10 users that see the question marks instead of the chinese text.

We even tried installing a free trial of AutoCAD 2019, and it still doesn't work for this user.

Thanks,

Canaan

Re: Chines characters in AutoCAD 2015 using Windows 10.

john.vellek — Thu, 21 Jun 2018 18:28:11 GMT

Hi @cspencer,

When I look at the text styles in the drawing I see two that are Chinese related. The first one I had the appropriate font on my system but the 2nd I do not. If this TrueType font is installed then this should work.

Note: sometimes the font name displayed here is not the same as the actual Windows font which can make it a bit trickier to find. Can you ask the originator of the drawing to provide this font?

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: Chinese characters in AutoCAD 2015 using Windows 10.

3wood — Fri, 22 Jun 2018 10:46:22 GMT

I have tested your drawing, just change the font settings of your text styles as show below:

Select "标楷体" or "新细明体" from "Styles" menu first, the choose any Truetype font supporting Unicode from "Font Name" menu.

The result:

If you don't have related Truetype font installed, you can add Chinese language into your Windows 10. It will provide more Truetype fonts in your system.

Re: Chines characters in AutoCAD 2015 using Windows 10.

cspencer — Fri, 22 Jun 2018 18:34:44 GMT

Hi John,

Thank you for your response.

We checked with the originator of the file and they sent us a .ttf file called "kaiu.ttf".

Does this need to be installed to the OS somehow?

Thank you,

Canaan

Re: Chinese characters in AutoCAD 2015 using Windows 10.

cspencer — Fri, 22 Jun 2018 18:42:38 GMT

Hi @3wood,

Sorry, I didn't see your post until I already replied to John.

Let me try your suggestion.

Thanks!

Canaan

Re: Chinese characters in AutoCAD 2015 using Windows 10.

cspencer — Mon, 25 Jun 2018 20:11:54 GMT

@3wood,

The user said they tried this. Unless they are doing something wrong, it didn't work.

@john.vellek,

Any update on your end?

Re: Chines characters in AutoCAD 2015 using Windows 10.

john.vellek — Mon, 25 Jun 2018 20:21:10 GMT

Hi @cspencer,

To install a TTF file, rt-click on the file and select Install. Please let me know if that corrects the missing font in the text style window.

Re: Chinese characters in AutoCAD 2015 using Windows 10.

pendean — Mon, 25 Jun 2018 22:39:49 GMT

You may need to restart AutoCAD after the font installation.

Re: Chinese characters in AutoCAD 2015 using Windows 10.

cspencer — Tue, 26 Jun 2018 14:42:41 GMT

Hi @john.vellek and @pendean,

The .ttf has been installed. This fixed a good portion of the chinese text. However, the top line seems to still be showing as question marks. Drawing is attached.

Any thoughts?

Thanks,

Canaan

Re: Chinese characters in AutoCAD 2015 using Windows 10.

john.vellek — Tue, 26 Jun 2018 14:48:48 GMT

Hi @cspencer,

In order to test this can you share the font? If it needs to be private, you can email to me at john.vellek@autodesk.com and please include a link to this thread in your email.

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: Chinese characters in AutoCAD 2015 using Windows 10.

pendean — Tue, 26 Jun 2018 15:54:30 GMT

????? in place of words or letters almost always means you are still missing a font (or a bigfont or a shape file) and your substitute font does not have a symbol for the character it is being asked to provide.

Re: Chinese characters in AutoCAD 2015 using Windows 10.

cspencer — Tue, 26 Jun 2018 20:06:23 GMT

Hi @john.vellek,

I'm not sure if it's a big deal to share, but I emailed you just in case.

@pendean- Thanks for the info. So maybe there's another font file we are missing in addition to the one we were just sent from the originator of the file?

Thanks!

Canaan

Re: Chinese characters in AutoCAD 2015 using Windows 10.

john.vellek — Tue, 26 Jun 2018 20:44:09 GMT

Hi @cspencer,

I don't read or speak Chinese but apparently the characters do not exist in that font. I changed the style of those ??? to the other Chinese font and to my anglo-eyes, it looks like the characters match what was in Properties for each of the values.

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: Chinese characters in AutoCAD 2015 using Windows 10.

cspencer — Tue, 26 Jun 2018 21:28:13 GMT

Hi @john.vellek,

Considering what you said, why would this work on Windows 7, but not 10?

Would the setup somehow know to use the other font automatically that makes the text show up correctly?

Thank you,

Canaan

Re: Chinese characters in AutoCAD 2015 using Windows 10.

pendean — Tue, 26 Jun 2018 22:07:10 GMT

yes, you have another font(s) missing from your Win10 setup that still resides in the Win7 PC.

Re: Chinese characters in AutoCAD 2015 using Windows 10.

john.vellek — Tue, 26 Jun 2018 22:25:35 GMT

Hi @cspencer,

Did you install the font onto your computer that you sent me? Rt-click the font and select install. Then restart AutoCAD and open the file I sent you. All thext should be fine. I am using Windows 10 too and I don't think that is not the problem. You just don't have the font installed.

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: Chinese characters in AutoCAD 2015 using Windows 10.

cspencer — Wed, 27 Jun 2018 18:15:00 GMT

Hi @john.vellek , @pendean,

We did install this by right clicking -> install...

This made most of the chinese text appear, but the top line of the information in the bottom right corner still showed as "???"

@john.vellek, did this .ttf file change ALL of your ???s to the actual chinese text?

Thanks,

Canaan