topic Re: dwg to PDF prints problems in AutoCAD Forum

dwg to PDF prints problems

Anonymous — Wed, 01 Aug 2018 16:36:26 GMT

i open a dwg created with autocad 2007 , when i go to print pdf , autocad chash with error and close application

i use autocad 2017 lt now , the machine is core i 7 with nvidia 1060 , 16 ram , ssd , windows 10 64 bit

I unistall adobe reader but i have same problem

if i open a file dwg and modify , print pdf crash , if i don't modify i work normally.

thansk michele

Re: dwg to PDF prints problems

pendean — Wed, 01 Aug 2018 16:55:17 GMT

Is the problem with one DWG file or ALL dwg files?
Is this a new installation of AutoCAD2017 or an existing install?

Re: dwg to PDF prints problems

john.vellek — Wed, 01 Aug 2018 17:05:02 GMT

Hi @Anonymous,

I see that you are visiting as a new member to the AutoCAD forum. Welcome to the Autodesk Community!

I'm sorry to hear that you are having crashes when you try to print to PDF from AutoCAD 2017. You mentioned that you receive an error message. Can you share that please? Also, do you have the chance to submit a CER Report? If so, please tell me the report number.

Is your AutoCAD fully up-to-date using the Autodesk Desktop App or from your Account page?

How are you trying to produce your PDF? Are you using one of the built-in PDF drivers or a third-party PDF tool?

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: dwg to PDF prints problems

javier.zavala — Wed, 01 Aug 2018 17:15:07 GMT

i know windows 10 has a option to print to pdf without using 3rd party software like adobe or bluebeam give that a try see if it works . its called Microsoft to pdf under your printers

Re: dwg to PDF prints problems

Anonymous — Wed, 01 Aug 2018 17:55:22 GMT

I use dwg pdf.pc3 format but i have tue sane problem also with Microsoft pdf print

Re: dwg to PDF prints problems

john.vellek — Wed, 01 Aug 2018 18:13:18 GMT

HI @Anonymous,

Thanks for letting me know that this seems to fail with any PDF driver. Please answer my previous questions about updates and whether this happens in all files. If you like, you can use eTransmit to bundle a sample file or files along with the plot style you are using. YOu can attach the resulting ZIP to a post so i can take a look at it for you.

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: dwg to PDF prints problems

Anonymous — Wed, 01 Aug 2018 19:16:36 GMT

I have this problem , autocad crash Afterhours test i modify with autocad 2017 a file created with 2007 durinn printing pdf with all pdf driver , autocad crash and close Application

Re: dwg to PDF prints problems

Anonymous — Wed, 01 Aug 2018 19:31:55 GMT

Can i try ti export 2007 settings Ford import in 2017 ? I post error when i print in pdf from 2017 After open a Projet created with 2007

Re: dwg to PDF prints problems

john.vellek — Wed, 01 Aug 2018 20:11:19 GMT

Hi @Anonymous,

Did you submit those two error reports? If so, you will receive a report number. if you can provide the report numbers I can look up what might have caused your crashes.

What settings are you trying to migrate from 2007 to 2017? There is no automatic way to do that but if you can give me some details I can maybe help you do them manually.

Re: dwg to PDF prints problems

Anonymous — Wed, 01 Aug 2018 20:46:35 GMT

A new installation o a new machine
I copy project from old machine ( autocad 2007 ) and paste in a new machine , i open a Project with autocad 2017 lt , i modify something , print pdf ecc...crash error , Application autocad Close , this is tue problem , there is sonething worked with 2007 that crash in 2017

Re: dwg to PDF prints problems

john.vellek — Wed, 01 Aug 2018 20:53:42 GMT

Hi @Anonymous,

Please run AUDIT on each file in the project to see if that prevents the crashing. It you can zip up a sample and attach it to a post I am happy to take a look at this for you.

If your data needs to be private or confidential, please email it directly to me at john.vellek@autodesk.com and please include a link to this thread in your email.

Re: dwg to PDF prints problems

Anonymous — Wed, 01 Aug 2018 20:57:41 GMT

Ok i send material to you tomorrow , i think is a problem with 2007 layout and settings and when i open in 2017 with differente settings all crash , thanks , i m in Italy , here are 23 pm , thanks lets se tomorrow

Re: dwg to PDF prints problems

pendean — Wed, 01 Aug 2018 21:04:02 GMT

Since this is a new installation, go ahead and reinstall 2017, answer yes to replace everything, and start over.

Backup all of your customizations first to recover later once this PDF issue is fixed https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-import-and-export-backup-settings-to-and-from-AutoCAD.html

Re: dwg to PDF prints problems

Anonymous — Wed, 01 Aug 2018 21:10:40 GMT

In 2017 autocad i have not settings to sve , sono can reinstall from control panel or repair ? Total uninstall autocad 2017 and reinstall from zero ?

Re: dwg to PDF prints problems

Anonymous — Thu, 02 Aug 2018 07:09:47 GMT

i try to repair and reinstall autocad 2017 , i set output save to format 2007 , now if i print pdf with virtual printer dwg to pdf .pc3 i have error instead i print with microsoft pdf printer work , Michele

Re: dwg to PDF prints problems

jayhar — Thu, 02 Aug 2018 07:29:36 GMT

Hi,

In profile see the link, AutoCAD Auto Publishing DWG to PDF may be help.

https://knowledge.autodesk.com/profile/O37DG462CCE599DA?_ga=2.216302422.170612125.1533007249-815994676.1531811170

https://www.youtube.com/watch?v=_kUjk0fcvHI

Re: dwg to PDF prints problems

john.vellek — Fri, 03 Aug 2018 22:09:02 GMT

Hi @Anonymous,

Why are you saving back to 2007 file format? You potentially lose the fidelity of the newer drawing content.

Can you share one of your files that has a Pagesetup applied so I can see what might be causing the print problems?

Re: dwg to PDF prints problems

Anonymous — Tue, 07 Aug 2018 08:18:38 GMT

this is the file created with 2007 version and opened with 2017 , when i open file in my laboratories i received a message said that plotter hp 500 or driver missing ....only in my laboratories

In the new machine i haven't plotter , it seems that the file created with 2007 have settings to plotter used in old

machine.

So' when i print to pdf print crash and autocad crash

Thanks Michele

Re: dwg to PDF prints problems

jayhar — Tue, 07 Aug 2018 09:25:59 GMT

Hi,

First Create PAGE SETUP, then PUBLISH. Nothing error found in your cad file, Or send your plot style. if you feel bad visit......

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Crash-or-hang-when-plotting-to-DWG-To-PDF-pc3-in-AutoCAD.html

Re: dwg to PDF prints problems

john.vellek — Tue, 07 Aug 2018 14:20:42 GMT

Hi @Anonymous,

Thank you for the drawing file. I initially opened the file in AutoCAD 2019 and performed an Audit, Purge, and -Purge>Regapps. I then removed all the Xref attachments. Next I ran -exporttoautocad to create a nice new clean version of the file. In the new file I reassigned all the fonts to Arial.

I applied a named Page setup that used the AutoCAD DWG to PDF and tried both capturing the fonts as well as converting to geometry. I used a builtin monochrome.ctb.

When I try to produce the PDF I see a dialog flash for a split second and then the session crashes and it generates two CER reports. In addition, it appears to start writing to the PDF file but stops when the crash occurs.

When I change the PDF driver to a non-AutoCAD one such as Adobe PDF, the PDF is produced properly.

I tested your file in AutoCAD 2019, 2018, 2017, 2016, and AutoCAD Map 3D 2019 all with the same results.

Please select the Accept as Solution button if my post solves your issue or answers your question.