topic Fatal error when I look at plot preview in AutoCAD Forum

Fatal error when I look at plot preview

kcallahanV8Q5A — Tue, 01 Jan 2019 22:58:56 GMT

I keep getting the following message when trying to plot to PDF and clicking Preview.

Fatal error: Unhandled access violation reading 0x25282020 exception at 3926CA27h

Can't find any results on the web for that specific code.

I'm plotting 11x17 construction drawings for buried fiber. Usually happens when plotting the route map, which contains a large screenshot from google maps. Usually happens a couple of times per day. If I open CAD back up without restarting my computer it happens again immediately. The route maps are the most common troublemaker, but it happens at least once a day no matter what I'm working on, and not always when plotting. Not sure if it's the same error every time.

Running CAD 2019 on a Dell laptop with windows 10, 16GB RAM, i7 8750h, GeForce GTX 1050ti, with a Dell D6000 docking station going to three monitors.

Re: Fatal error when I look at plot preview

Alfred.NESWADBA — Tue, 01 Jan 2019 23:41:08 GMT

Hi,

>> when trying to plot to PDF

Which driver do you use in the PLOT dialog?

Have you migrated settings from previous AutoCAD release(s)?

- alfred -

Re: Fatal error when I look at plot preview

kcallahanV8Q5A — Tue, 01 Jan 2019 23:51:19 GMT

Not sure about the driver, but here's a screenshot of my plot settings. And this is a fresh install of cad with no migrated settings.

Re: Fatal error when I look at plot preview

Alfred.NESWADBA — Wed, 02 Jan 2019 00:22:13 GMT

Hi,

you have selected "Adobe PDF.pc3" ... please change that to device to "DWG to PDF.pc3"

- alfred -

Re: Fatal error when I look at plot preview

kcallahanV8Q5A — Wed, 02 Jan 2019 18:36:36 GMT

Thanks. I'll try that for a few days and see if it stops crashing.