topic Re: Weird frame around workspace !? in AutoCAD Forum

Weird frame around workspace !?

OGOUN — Tue, 21 May 2024 08:45:27 GMT

Hi there !

In the latest 2025 version I do have an annoying white frame around the workspace...do you have the same and do you know if it can be removed ?

Thanks a lot !

Re: Weird frame around workspace !?

pendean — Tue, 21 May 2024 13:00:37 GMT

Nothing like that in our office

Do you need to turn off GFXDX12 by chance?
Have you run this tool to tone down your ACAD2025 settings yet?

Re: Weird frame around workspace !?

OGOUN — Tue, 21 May 2024 13:15:59 GMT

Hey thanks for your answer...!

I didn't tried any tricks with DirectX and that's what I have here in ACAD2025:

Re: Weird frame around workspace !?

pendean — Tue, 21 May 2024 13:43:52 GMT

@OGOUN wrote:
Hey thanks for your answer...!

I didn't tried any tricks with DirectX and that's what I have here in ACAD2025:

Yeah, my pop-up looked like that too but I had graphics issues (different from yours for sure) until I turned off GFXDX12 here. it's worth trying, just remember you have to restart 2025 for it to take effect (same if you turn it back on).

Re: Weird frame around workspace !?

OGOUN — Tue, 21 May 2024 14:14:16 GMT

Well...I turned it off with the key GFXD12 set to "0" and restarted and I still have this anoying frame ! : )

Re: Weird frame around workspace !?

Patchy — Tue, 21 May 2024 14:18:14 GMT

Attach your .dwg and see why.

Re: Weird frame around workspace !?

OGOUN — Tue, 21 May 2024 14:28:34 GMT

Here it is!

Re: Weird frame around workspace !?

Patchy — Tue, 21 May 2024 14:39:28 GMT

One is the viewport and the other is the border on top , nothing unusual that I can see.

Re: Weird frame around workspace !?

pendean — Tue, 21 May 2024 14:47:06 GMT

@Patchy wrote:
One is the viewport and the other is the border on top , nothing unusual that I can see.

????

Re: Weird frame around workspace !?

pendean — Tue, 21 May 2024 14:47:48 GMT

@OGOUN wrote:
Well...I turned it off with the key GFXD12 set to "0" and restarted and I still have this anoying frame ! : )

Here are ways to open a support case with Autodesk if you are on subscription to seek out Autodesk Support's help:
https://www.autodesk.com/support/account/manage/use/support#:~:text=com/plans.-,Contact%20support,-Select%20a%20path

Re: Weird frame around workspace !?

Patchy — Tue, 21 May 2024 15:28:11 GMT

What? it's not the same drawing posted with the problem, what do you see there that I don't see?

Did you even open the attached drawing Dean?

Re: Weird frame around workspace !?

pendean — Tue, 21 May 2024 16:15:01 GMT

@Patchy wrote:
...Did you even open the attached drawing Dean?

That was the screenshot I shared...

Re: Weird frame around workspace !?

Patchy — Tue, 21 May 2024 16:28:47 GMT

Then that's what I see in layout.

Re: Weird frame around workspace !?

pendean — Tue, 21 May 2024 17:22:49 GMT

@Patchy wrote:
Then that's what I see in layout.

I suspect VPMAX is all the OP needed to do in the MODELSPACE to resolve it, this has come up today in a different post.

Either way, it looks like something else got tagged as the solution by the OP.

Re: Weird frame around workspace !?

Paul_Gander — Tue, 21 May 2024 20:14:29 GMT

@OGOUN It looks like your document window may not be maximised properly. What does toggling the centre button do for you?

Re: Weird frame around workspace !?

OGOUN — Wed, 22 May 2024 06:59:41 GMT

Hi again and thanks for all this help.!

@Paul_Gander Well...no...it's not the problem unfortunately !

@pendeanyeah no solutions for now...

But...now when I open a new drawing I do have this weird frame...but if open a second one, then the frame disappears on that one AND on the first one:

Re: Weird frame around workspace !?

cadffm — Wed, 22 May 2024 07:21:05 GMT

Good catch!

Reproduceable on my side. Looks like a kind of bug what appears by STARTMODE 0 ONLY (testers: don't forget the restart after startmode change)

Start a support-case or alert this "problem" by others ways to AutoDESK!

Re: Weird frame around workspace !?

OGOUN — Wed, 22 May 2024 07:23:01 GMT

@cadffm Yeah I have STARTMODE 0 on my ACAD!

I'll report this to Autodesk right now.

Re: Weird frame around workspace !?

OGOUN — Wed, 22 May 2024 07:32:48 GMT

Seems tricky to report this to Autodesk...I'll let this like that.

Re: Weird frame around workspace !?

cadffm — Wed, 22 May 2024 07:44:27 GMT

You ask "all" users for help, so think about "all" user for a fix! Be so kind.

Report it as "new bug 2025" and add a link to your thread/ or to my post - if you like.

https://www.autodesk.com/support/contact-support

Sie bitten „alle“ Benutzer um Hilfe, denken Sie also an „alle“ Benutzer, um eine Lösung zu finden! Sei so nett.