topic Re: New 4K monitors & graphics card = slow load time when switching between in AutoCAD Forum

New 4K monitors & graphics card = slow load time when switching between spaces.

peterjwinberg — Thu, 25 Jul 2019 12:58:36 GMT

Title says it all, really. I was given new 4K monitors and new graphics cards for them, but now when I switch from model to paper, or vice versa, it takes an annoying amount of time to load.

Our IT department doesn't know much about Autodesk products other than installing them, so I'm hoping to find an answer here before I start poking around with them.

I'm running 2015 on Windows 7 Pro.

Thanks!

Re: New 4K monitors & graphics card = slow load time when switching between

ennujozlagam — Thu, 25 Jul 2019 13:09:09 GMT

Can you try to change your window display setting and see if helps. Thanks

Re: New 4K monitors & graphics card = slow load time when switching between

pendean — Thu, 25 Jul 2019 13:12:10 GMT

R2015 is not 4k capable: what res are you running exactly? And what did you set in the display settings to get it to look remotely normal?
And with Win7, what video card and driver are you using exactly?
What are the other specs for this oldie PC?

And if I may ask, what problem where you trying to solve with this from-afar-looks-to-be-an unwise expenditure of funds?

Re: New 4K monitors & graphics card = slow load time when switching between

peterjwinberg — Thu, 25 Jul 2019 13:40:23 GMT

Thanks for replying!

I wasn't trying to solve a problem and I didn't waste any money - Our IT head purchased four of these monitors for himself, but they turned out to be too much for him so myself and another drafter each got two of them as "hand-me-downs".

Current res is 2560x1440 and it looks and works fine (4K seems like a bit much). I didn't have to tinker with the display settings for it to look normal. I don't need the super hi-res, but the additional real estate is nice (23" up to 29")

There are two GeForce GT 710 cards, driver version 26.21.14.3136.

Intel Xeon E5-1620

16 GB Physical, 32 GB Virtual memory

Sounds like this delay is simply R2015 not knowing how to handle the higher res (even though it's not maxed out)?

Re: New 4K monitors & graphics card = slow load time when switching between

pendean — Thu, 25 Jul 2019 16:38:38 GMT

Nice hand-me-downs for sure.

If all worked well before you inherited the video cards, they are likely the culprits. Did you try turning off hardware acceleration to see if things speed back up? They are too new for old R2015 https://knowledge.autodesk.com/certified-graphics-hardware

Re: New 4K monitors & graphics card = slow load time when switching between

peterjwinberg — Thu, 25 Jul 2019 17:37:27 GMT

Driver won't allow it.

We plan to upgrade soon, so since the delay isn't substantial I'll just deal with it for the time being.

Thanks for your help and input!

Re: New 4K monitors & graphics card = slow load time when switching between

Acadworx — Tue, 25 May 2021 22:01:28 GMT

I am have the same problem, new monitors are slowing down Autocad. Did you find a solution/fix?

Re: New 4K monitors & graphics card = slow load time when switching between

pendean — Tue, 25 May 2021 22:49:20 GMT

@Acadworx Monitors has no effect on programs alone: did you change video card or video card settings?
Which video card and driver version are you using?
How are the two monitors connected to your PC?
What resolution are the two monitors running at?
What was your old monitor(s) resolution(s) running at?
What is your exact AutoCAD version/variant as listed in ABOUT command?
What is your OS version exactly?

Is this a VPN or RDP issue, are you remote accessing an office PC or server?