topic Why does my XREF load into the drawing on some computers, and not others? in AutoCAD Forum

Why does my XREF load into the drawing on some computers, and not others?

dcheung — Mon, 19 Aug 2019 20:59:19 GMT

Hello,

We have a project that's using an XREF as a grid underlay in several different drawings. Normally, this nested XREF will load when a drawing is opened. However, on our fastest computer, opening this file always reports the XREF as not loaded, with a yellow warning triangle beside it in External Reference Manager. This can be re-loaded by clicking on Saved Path, under the details, and showing it the server location. After this the grid XREF loads in fine, and will continue to load on this specific drawing until the computer is restarted, when the problem restarts as well. Other drawings using this underlay also need to be manually pointed to again, but only when opened by this particular computer.

This problem does not occur on our older PCs, also running windows 10, but an older version of CAD. It does occur on the desktop with a SSD, 32GB ram, i7 processor, ethernet connection to server, running AutoCAD 2020.

All our files are on the same server, nothing is being worked on locally. Some files that are nested into these drawings do not have this issue.

On a typical drawing, when right clicking the affected XREF in the file reference manager all the options such as Bind, XREF Type, Change XREF path type, and Select New Path are all unavailable. I am unsure if these options would help solve the problem, if I meddled with them in the nested file itself. Perhaps someone here knows a strategy?

Since our server file structure is unchanging and should not throw off linked locations, does anyone know why our XREF is unlinking itself?

Edit: we are all on the exact same network and workgroup connected by ethernet

Re: Why does my XREF load into the drawing on some computers, and not others?

pendean — Mon, 19 Aug 2019 21:50:53 GMT

If I may ask, why did you not post a screenshot of the XREF command paletted (expanded and legible please) from one "bad" PC and one "good" PC along with your long post? Sure would help us help you decipher little icons or pathing descriptions etc.

otherwise... type of pathing (relative or none or full) saved in the top file that the xref resides in, if not the pathing itself, may be the problem on that group of newer PCs. Could be as simple as "Drive W" on the old PCs is "Drive X" on the new PCs too.

Re: Why does my XREF load into the drawing on some computers, and not others?

dcheung — Tue, 20 Aug 2019 00:12:08 GMT

Hello, yes of course I can provide a screenshot, I should have known it would be helpful. I will grab another from the working computer tomorrow, but it is identical except without the yellow triangle warning, and its status says Loaded. The server is mapped to Z drive on all PCs so I believe that isn't causing the issue.

Re: Why does my XREF load into the drawing on some computers, and not others?

amy_cohen2 — Wed, 03 Apr 2024 18:17:17 GMT

I am having the exact same issue, how was it resolved?

Re: Why does my XREF load into the drawing on some computers, and not others?

pendean — Wed, 03 Apr 2024 19:49:34 GMT

@amy_cohen2 wrote:

I am having the exact same issue, how was it resolved?

"yellow tag" means your AutoCAD session either cannot file the XREF or it has been unloaded by someone: which me-too-exact-issue are you experiencing please?