I cannot complete a download

Anonymous — Mon, 26 Aug 2019 22:49:10 GMT

I started a Download to update my AutoCAD 2018 to AutoCAD 2019 Saturday, My Broadband provider was having issues (That I was unaware of) in that at best, there was a very small capacity if any to download anything, Much less the 5.3 Gb AutoCAD 2019 anyways after I realized it was not moving past Setup Initialization I called the provider (and at the point I called there was no Service) and found out they were having issues so I went to Task Manager and ended the Setup Task. I tried this again on Sunday same results. Meanwhile I went back to work on AutoCAD 2018 and there was at first a lot of screen "flutter" then the screen will go black so I "closed out". When I opened 2018 again today, as soon as I clicked on the start table black squares would appear and it seem to lock up. I then tried to download today, the screen was doung severe fluttering and blacking out so I ended task again. Now I sit unable to get into AutoCAD 2018 nor able to download AutoCAD 2019. Help

Re: I cannot complete a download

pendean — Tue, 27 Aug 2019 12:23:01 GMT

Use the BROWSER DOWNLOAD method to get 2019 https://knowledge.autodesk.com/customer-service/download-install/download/about-download-methods/browser-download-method-for-autodesk-account

In the meantime you probably need to repair reinstall 2018.

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I cannot complete a download

Re: I cannot complete a download