https://forums.autodesk.com/t5/autocad-forum/2018-offline-help/m-p/9269819#M116010 Restart your PC.<BR />Download the 2018 offline HELP again.<BR />Try the installation one more time.<BR /><BR />If it is still 'grayed out' then reach out to your IT/friend with IT abilities to help you out, there is something on your PC not completing the task at hand.<BR /><BR /><BR /><BR /> Thu, 23 Jan 2020 13:36:51 GMT pendean 2020-01-23T13:36:51Z https://forums.autodesk.com/t5/autocad-forum/2018-offline-help/m-p/9268802#M116007 <P>I down loaded 2018 offline help. When I tried to install it the install button was grayed out.&nbsp; Is there another step?</P> Thu, 23 Jan 2020 04:44:07 GMT https://forums.autodesk.com/t5/autocad-forum/2018-offline-help/m-p/9268802#M116007 msloan 2020-01-23T04:44:07Z https://forums.autodesk.com/t5/autocad-forum/2018-offline-help/m-p/9268808#M116008 <P>Are you sure you havent't installed it already? I think the Install Button is greyed out because, the the program has already been installed.</P> Thu, 23 Jan 2020 04:53:49 GMT https://forums.autodesk.com/t5/autocad-forum/2018-offline-help/m-p/9268808#M116008 S.Faris 2020-01-23T04:53:49Z https://forums.autodesk.com/t5/autocad-forum/2018-offline-help/m-p/9268818#M116009 <P>Stay offline and press F1 key in AutoCAD to verify.</P> Thu, 23 Jan 2020 05:00:24 GMT https://forums.autodesk.com/t5/autocad-forum/2018-offline-help/m-p/9268818#M116009 zia_rehman 2020-01-23T05:00:24Z https://forums.autodesk.com/t5/autocad-forum/2018-offline-help/m-p/9269819#M116010 Restart your PC.<BR />Download the 2018 offline HELP again.<BR />Try the installation one more time.<BR /><BR />If it is still 'grayed out' then reach out to your IT/friend with IT abilities to help you out, there is something on your PC not completing the task at hand.<BR /><BR /><BR /><BR /> Thu, 23 Jan 2020 13:36:51 GMT https://forums.autodesk.com/t5/autocad-forum/2018-offline-help/m-p/9269819#M116010 pendean 2020-01-23T13:36:51Z