topic add-in takes one not responding in AutoCAD Forum

add-in takes one not responding

Anonymous — Tue, 21 Apr 2020 09:33:28 GMT

Re: add-in takes one not responding

pendean — Tue, 21 Apr 2020 12:15:10 GMT

You need to contact the add-in author/creator for help using the email link provided at the webpage where you got it from... .

Re: add-in takes one not responding

Thomas_Stuehle — Tue, 21 Apr 2020 18:00:53 GMT

Hello @Anonymous

Welcome to the AutoCAD Forum.

Please check the following points:

I see on the side of the user interface the information ONE NOTE. This gives me the impression the you downloaded <<<this item>>> from the Autodesk App Store. Is that correct?
Did you check the video which is attached to the app description?
In which step of the video does the error message appear? (e.g. when signing in)?

When you provide more information, it might be easier to help or give you some recommendations as @Anonymous mentioned - e.g. to contact the provider of this app.

Best regards,

Thomas

Re: add-in takes one not responding

Anonymous — Wed, 22 Apr 2020 01:53:30 GMT

Thank you very much . i did fix this 😁

Re: add-in takes one not responding

Thomas_Stuehle — Wed, 22 Apr 2020 07:28:58 GMT

Hi @Anonymous

awesome 🙂 I am glad you can move on working 🙂

Best regards,

Thomas