topic Re: Failing to open https://manage.autodesk.com/products in AutoCAD Electrical Forum

Failing to open https://manage.autodesk.com/products

hastings_bishop — Wed, 06 Nov 2024 19:52:54 GMT

I have recently installed Autocad 2025 but i am failing to add the Electrical tools because every time i try change to the products and services page, it gets stuck on a white screen.

If I clear my cookies and try open it directly it asks for my login then reverts back to being stuck on white.

Re: Failing to open https://manage.autodesk.com/products

rhesusminus — Wed, 06 Nov 2024 20:22:36 GMT

Try a different browser?

Re: Failing to open https://manage.autodesk.com/products

hastings_bishop — Wed, 06 Nov 2024 20:29:28 GMT

I have tried it on Edge and on chrome. I even logged in on my phone to see if that would help. Same result.

Re: Failing to open https://manage.autodesk.com/products

pendean — Wed, 06 Nov 2024 21:10:47 GMT

@hastings_bishop Is this the page you get stuck at

https://manage.autodesk.com/products/ACAD_E?version=2025&platform=WIN64&language=EINT

Seems to be working fine.

Try accessing the webpage with your login from your smartphone not-on-wifi to see if the page at least comes up for you there (you are trying to rule out a network issue with your computer).

Re: Failing to open https://manage.autodesk.com/products

hastings_bishop — Wed, 06 Nov 2024 21:15:52 GMT

Thats exactly what I did. Perhaps my account is still "new" I purchased a license earlier today. Will give it a day and see if the problem persists.

Thanks ALL

Re: Failing to open https://manage.autodesk.com/products

hastings_bishop — Thu, 07 Nov 2024 18:10:13 GMT

Update: I managed to get the tools by signing up for a free trial. When it installed for the free trial, the license kicked in.

I never got the web page to load. Even tried non-chromium based browsers. Still gets stuck on the white screen.

Thanks to all who helped. @pendean @rhesusminus 🤜🏾

Re: Failing to open https://manage.autodesk.com/products

Christopher_Amaya3QYX6 — Thu, 07 Nov 2024 20:01:03 GMT

same issue Tried 3 browser chrome, edge and Firefox it always fails to load https://manage.autodesk.com/products

Re: Failing to open https://manage.autodesk.com/products

hastings_bishop — Thu, 07 Nov 2024 20:14:56 GMT

Try the free trial link. It will require you to fill out a short form of who you are and what you do but after it installs, there is no timer and the profile logs in as normal with full functionality. link bellow

Electrical Toolset in Autodesk AutoCAD | Features

Good luck

Re: Failing to open https://manage.autodesk.com/products

devorahAMU5R — Tue, 13 Jan 2026 16:51:07 GMT

hi, I know this was a while ago but I'm having the same issue. free trial is not available due to arleady having used it

Re: Failing to open https://manage.autodesk.com/products

rhesusminus — Tue, 13 Jan 2026 19:29:19 GMT

That is kind of what the trial is for. Try it once. You can't just continue to install the trial.

Or, am I missing something here?