topic An autodesk product failed to send the required value for SERIALNUM. in Alias Forum

topic An autodesk product failed to send the required value for SERIALNUM. in Alias Forum https://forums.autodesk.com/t5/alias-forum/an-autodesk-product-failed-to-send-the-required-value-for/m-p/5517157#M9429 My software installation is normal, but open total suggested this, how to return a responsibility?<IMG title="捕获.JPG" src="https://forums.autodesk.com/t5/image/serverpage/image-id/155325i092BDE9D2BA00AFA/image-size/original?v=mpbl-1&px=-1" alt="捕获.JPG" border="0" /><img id="womansad" class="emoticon emoticon-womansad" src="https://forums.autodesk.com/i/smilies/16x16_woman-sad.png" alt="Woman Sad" title="Woman Sad" /><IMG title="捕获2.JPG" src="https://forums.autodesk.com/t5/image/serverpage/image-id/155326i1FF58B516C68BC2F/image-size/original?v=mpbl-1&px=-1" alt="捕获2.JPG" border="0" />windows8.1 pro/AMD A8 Mon, 23 Feb 2015 17:50:23 GMT Anonymous 2015-02-23T17:50:23Z