topic Re: App keeps crashing on Amazon Fire HD 10 in SketchBook Forum

App keeps crashing on Amazon Fire HD 10

Anonymous — Mon, 17 Feb 2020 21:36:34 GMT

Hi, I was just asking for help in regards to the app crashing on my Amazon Fire HD 10 tablet. I downloaded it through the play store, and every time I try to open it, it instantly crashes. When I clear the cache and storage and reopen the app, it asks permission for access to the images of my tablet. I allow it, agree to the terms and conditions, and it instantly crashes again. The version I’m using is 5.1.9. I would just like help in getting the app working again, since it is my favorite art app offered. Many thanks.

Re: App keeps crashing on Amazon Fire HD 10

david.lau — Thu, 20 Feb 2020 16:18:53 GMT

This device in not supported and not tested. By default, the Amazon device doesn't support Google Play. I would basically try to download the SketchBook APK file from here:

https://www.apkmirror.com/apk/autodesk-inc/sketchbook-draw-and-paint/

I would run it and then delete the /Autodesk folder and re-try the next version and if it will run. You may need to download each one and test it out.