Surface version crash, the bug still remain !!

Anonymous — Tue, 14 May 2019 01:19:01 GMT

Since last Tuesday (7/5), my sketchbook surface version can not open any tif file, mostly because of the update version. I saw a lot of users were complaining of but no progress till now.

I try suggestions like deleting temp file, but actually there is no such file. And then I try the destop version, but as you know, it is not working without pen mode. So the only solution is a fix update version of uwp.

So when will you guys do the update please ????????????????????? This littlle bug kills 100 million people's job as they can not finish their works !!!!!

Re: Surface version crash, the bug still remain !!

david.lau — Tue, 14 May 2019 14:25:45 GMT

Please send me an NFO file from your computer.

Start > Search > Type: msinfo32.exe > File > Save > Yourname.nfo

Then use DropBox or Google Drive and upload file there and send me the share link via Forum "Email" (in the top corner).

topic Re: Surface version crash, the bug still remain !! in SketchBook Forum

Surface version crash, the bug still remain !!

Re: Surface version crash, the bug still remain !!