https://forums.autodesk.com/t5/sketchbook-forum/problem-with-import-image-application-stops/m-p/7471301#M542 <P style="margin: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif; font-size: 14px; line-height: 20px; padding: 0px; border: 0px; outline: 0px; vertical-align: baseline; background: #ffffff; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;">I will need to know the following:</P> <P style="margin: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif; font-size: 14px; line-height: 20px; padding: 0px; border: 0px; outline: 0px; vertical-align: baseline; background: #ffffff; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;">&nbsp;</P> <P style="margin: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif; font-size: 14px; line-height: 20px; padding: 0px; border: 0px; outline: 0px; vertical-align: baseline; background: #ffffff; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;">Android via Settings &gt; About Device<BR />1. Model Number<SPAN>&nbsp;</SPAN><BR />2. Android Version</P> <P style="margin: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif; font-size: 14px; line-height: 20px; padding: 0px; border: 0px; outline: 0px; vertical-align: baseline; background: #ffffff; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;">&nbsp;</P> <P style="margin: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif; font-size: 14px; line-height: 20px; padding: 0px; border: 0px; outline: 0px; vertical-align: baseline; background: #ffffff; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;">Android: SketchBook Version via Settings &gt; Applicaition Manager &gt; SketchBook</P> Wed, 18 Oct 2017 15:57:51 GMT david.lau 2017-10-18T15:57:51Z https://forums.autodesk.com/t5/sketchbook-forum/problem-with-import-image-application-stops/m-p/7470743#M537 <P>I'm having trouble importing an image, i choose an image, then application just closes, when I try it again, the application just stops. I tried to quit the app and try again, does it every time. Any suggestions? I have a samsung chromebook... thanks!</P> Wed, 18 Oct 2017 13:37:07 GMT https://forums.autodesk.com/t5/sketchbook-forum/problem-with-import-image-application-stops/m-p/7470743#M537 Anonymous 2017-10-18T13:37:07Z https://forums.autodesk.com/t5/sketchbook-forum/problem-with-import-image-application-stops/m-p/7471301#M542 <P style="margin: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif; font-size: 14px; line-height: 20px; padding: 0px; border: 0px; outline: 0px; vertical-align: baseline; background: #ffffff; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;">I will need to know the following:</P> <P style="margin: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif; font-size: 14px; line-height: 20px; padding: 0px; border: 0px; outline: 0px; vertical-align: baseline; background: #ffffff; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;">&nbsp;</P> <P style="margin: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif; font-size: 14px; line-height: 20px; padding: 0px; border: 0px; outline: 0px; vertical-align: baseline; background: #ffffff; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;">Android via Settings &gt; About Device<BR />1. Model Number<SPAN>&nbsp;</SPAN><BR />2. Android Version</P> <P style="margin: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif; font-size: 14px; line-height: 20px; padding: 0px; border: 0px; outline: 0px; vertical-align: baseline; background: #ffffff; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;">&nbsp;</P> <P style="margin: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif; font-size: 14px; line-height: 20px; padding: 0px; border: 0px; outline: 0px; vertical-align: baseline; background: #ffffff; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;">Android: SketchBook Version via Settings &gt; Applicaition Manager &gt; SketchBook</P> Wed, 18 Oct 2017 15:57:51 GMT https://forums.autodesk.com/t5/sketchbook-forum/problem-with-import-image-application-stops/m-p/7471301#M542 david.lau 2017-10-18T15:57:51Z https://forums.autodesk.com/t5/sketchbook-forum/problem-with-import-image-application-stops/m-p/7471464#M545 <P>The chromebooks are running Chrome OS. I'm not having any luck finding any other information besides this:</P><P>&nbsp;</P><DIV>Platform</DIV><DIV class="secondary">9765.81.0 (Official Build) stable-channel caroline</DIV><DIV class="secondary">&nbsp;</DIV><DIV class="secondary"><DIV>Firmware</DIV><DIV class="secondary">Google_Caroline.7820.316.0</DIV><DIV class="secondary">&nbsp;</DIV><DIV class="secondary">Also, sketchbook app has been working for me with no problems until today. Out of nowhere this problem with image import started happening.</DIV></DIV> Wed, 18 Oct 2017 16:50:42 GMT https://forums.autodesk.com/t5/sketchbook-forum/problem-with-import-image-application-stops/m-p/7471464#M545 Anonymous 2017-10-18T16:50:42Z