topic Can't log in in Sketchbook in SketchBook Forum

Can't log in in Sketchbook

Anonymous — Wed, 20 Jun 2018 22:09:17 GMT

As you can see i can't log into Sketchbook pro...

Clicking X will bring up the window wit >Log in >Quit
Clicking login won't do anything, Quiting will try to send a report.

Tried to reinstall, nothing. I'm using win7.

Re: Can't log in in Sketchbook

david.lau — Thu, 21 Jun 2018 15:12:32 GMT

Try installing the latest version of Internet Explorer.

https://support.microsoft.com/en-ca/help/18520/download-internet-explorer-11-offline-installer

See:

https://forums.autodesk.com/t5/sketchbook-forum/can-t-log-in-after-my-trial/td-p/7997355

Re: Can't log in in Sketchbook

Anonymous — Tue, 10 Jul 2018 05:21:56 GMT

This did nothing for me

Re: Can't log in in Sketchbook

Anonymous — Sat, 19 Jan 2019 22:43:41 GMT

Same here with the free version, i get this funky orange block and when i click sign in nothing happens, for a f ree service i thought it be at least polished up some

Re: Can't log in in Sketchbook

Anonymous — Sat, 19 Jan 2019 23:40:25 GMT

As someone replied earlier- updating internet edge/explorer, for some reason, seems to fix this issue

Re: Can't log in in Sketchbook

david.lau — Mon, 21 Jan 2019 14:46:17 GMT

@Anonymous

NOTE: The SketchBook Login screen uses web code from Internet Explorer 11.

Please download Internet Explorer 11 on your computer.

https://support.microsoft.com/en-ca/help/18520/download-internet-explorer-11-offline-installer

Once installed, run it once and set as default and try to run SketchBook.