topic Re: Adding a User in Autodesk Desktop App (Read-Only)

Adding a User

Anonymous — Tue, 31 Mar 2020 16:19:23 GMT

Add new users

Invite users to this account by entering their names and emails

Example: John, Doe, john.doe@email.com Separate users with a semicolon (;)

I am trying to add a user, NO MATTER how I put the name in it comes back as a problem

How do you add a user?? Urena Fernandez, Johan, is the name I am trying to add.

Urena Fernandez, Johan <Johan.UrenaFernandez@ingrammicro.com> here is his email address.

Respectfully,

Lester Boyce

lester.boyce@ingrammicro.com

Re: Adding a User

Anonymous — Tue, 31 Mar 2020 17:41:09 GMT

this is a public forum don't post email addresses on here

contact Autodesk directly: https://knowledge.autodesk.com/contact-support/account-management/managing-user-access

Re: Adding a User

Anonymous — Wed, 01 Apr 2020 12:51:11 GMT

I'm guessing it's the space between the two parts of the user's surname that the system doesn't like. Write it in camel case User, LikeThat, userlikethat@company.com and see if it works.