topic Re: Acces problems in Fusion Educators (Read-Only)

Access problems

mauricio_reyes — Thu, 17 Nov 2022 19:58:47 GMT

My education account asks me to belong to a team...."In Fusion 360, everything happens within a team...." After that I have formed my team name and it gives me options to belong to others. However, after trying to join one, I can no longer create a team or join another. My account is blocked. Does anyone know how to fix it?

Acces problems

mauricio_reyes — Thu, 17 Nov 2022 17:19:15 GMT

My education account asks me to belong to a team...."In Fusion 360, everything happens within a team...." After that I have formed my team name and it gives me options to belong to others. However, after trying to join one, I can no longer create a team or join another. My account is blocked. Does anyone know how to fix it?

Re: Acces problems

dan.banach — Thu, 17 Nov 2022 17:29:32 GMT

We are experiencing an issue with our Identity Authorization Service. This is impacting users ability to login to Autodesk Products & Services. The team continues to work on restoration of service. The systems are being restored. Please check the Autodesk Health Dashboard at http://health.autodesk.com for updates.

Re: Acces problems.

kellings — Thu, 17 Nov 2022 17:30:55 GMT

There is currently a problem with Autodesk identity services. It is actively being worked on and it looks like they are getting close to having everything up and running. When the service is restored, things will work as they did before.

You can follow health.autodesk.com for more updates.

Re: Access problems

dan.banach — Fri, 18 Nov 2022 16:23:47 GMT

Hi @mauricio_reyes

The service that was down, should now be running. Please try logging into to Fusion and let me know if Fusion is running OK.

Thanks,

-Dan

Re: Acces problems.

mauricio_reyes — Fri, 18 Nov 2022 16:14:32 GMT

Hi. Fusion is running OK. Thank you. 🙂