topic Re: [OPEN] Share feedback on your Autodesk Community Forums Month in Review email in Community Feedback Hub

[OPEN] Share feedback on your Autodesk Community Forums Month in Review email

deborah.lilley — Mon, 07 Feb 2022 22:09:05 GMT

<< This thread is open to recipients of the Autodesk Community Forums Month in Review email only. >>

As a recipient of the first Autodesk Community Forums Month in Review email update, we’d love to hear your feedback. In these updates, you’ll get a monthly report of your impact in the Community Forums for the year to date. Use this thread to share your thoughts and opinions on the email you’ve received and any suggestions you might have for the next one.

We’re interested in hearing your feedback on the topics below, as well as anything else you’d like to share about your first Autodesk Community Forums Month in Review email experience.

What do you think of the concept?
Do you find the metrics useful? Are there other metrics you’d like to see?
How often would you like to receive these updates?

Thank you for being part of Autodesk Community Forums.

Re: [OPEN] Share feedback on your Autodesk Community Forums Month in Review email

hfcandrew — Tue, 08 Mar 2022 02:09:06 GMT

1 -Its nice. I don't peruse forums for recognition but its nice.

2 - # of posts and replies you made

3 - Quarterly/yearly is fine. Monthly seems like a bit much

Thanks!

Re: [OPEN] Share feedback on your Autodesk Community Forums Month in Review email

leeminardi — Thu, 03 Mar 2022 16:50:50 GMT

I like getting the feedback but find the data inconsistent with my understanding of my stats.

The email states that I have 12 accepted solutions but my profile has this number as 649. Why the difference?

On a separate note I would like to see the search function improved. I occasionally see a post that I know I have I have previously answered for a similar post. I find it very difficult to get to the Forum page where I can do a search of my post. Just clicking the search con brings you to:

but I want to go directly to here:

BTW, What constitutes a "contribution"?

It appears that this is the number of Screencasts I have made. Is that the metric?

Thank you for asking for feedback.

Lee

Re: [OPEN] Share feedback on your Autodesk Community Forums Month in Review email

pball — Thu, 03 Mar 2022 17:33:42 GMT

I haven't seen an email like this yet and since I see this post I'm guessing I should have received an email. I've checked my spam folder also.

Re: [OPEN] Share feedback on your Autodesk Community Forums Month in Review email

deborah.lilley — Tue, 08 Mar 2022 00:37:10 GMT

@hfcandrew — thanks for sharing your feedback, we appreciate it. This is helpful for us to plan ahead and make improvements.

Re: [OPEN] Share feedback on your Autodesk Community Forums Month in Review email

deborah.lilley — Tue, 08 Mar 2022 00:43:17 GMT

@pball — thank you for your interest in this discussion. This Community Feedback Hub post is visible to all Community members, but the discussion is intended for recipients of the Community Forums Month in Review email only. The Month in Review email is a pilot project and is currently open to limited recipients only.

Re: [OPEN] Share feedback on your Autodesk Community Forums Month in Review email

deborah.lilley — Tue, 08 Mar 2022 00:51:08 GMT

@leeminardi — thank you for sharing your feedback, we appreciate it.

To answer your questions:

The number of accepted solutions mentioned in the email refers to those made in the current year (2022) only. The number on your profile refers to the total number of solutions in all years.
We will pass your feedback regarding the search function on to our support team.
The contributions mentioned in the email refer to new topics and replies.

There was an error caused by a bug in some emails sent last month. This bug meant that some emails said that there was “no change from last month” or said the change was equal to the count number. We will be fixing this for the next month's email.

Thanks again for helping us to plan ahead and make improvements.

Re: [OPEN] Share feedback on your Autodesk Community Forums Month in Review email

David_W_Koch — Mon, 21 Mar 2022 12:47:43 GMT

1. It's okay.

2. I assume the February email has the stats for January, the March email has the stats for February, etc. It would make more sense to me if the month title listed the month to which the statistics apply, rather than the month the email was sent.

3. Not more often than monthly. Quarterly could work, too.

I am curious as to what goes into the People Helped number. Does it include page views?

Not sure if the problem is on my end your your end, but the statistics would be a lot more useful if the numbers were not cut in half:

Re: [OPEN] Share feedback on your Autodesk Community Forums Month in Review email

fkellogg — Mon, 04 Apr 2022 11:22:02 GMT

1. I do like the concept, and the statistics.

2. Clarification on them
People Helped: is this simply number of views?
Likes: is this how many I have liked, or how many I have been given?

Accepted Solutions: is this how many I have given, or received?

3. Monthly is good.

On a further note, I may be included in this illustrious group simply because I was having mysterious problems with basic AutoCAD, and was more or less desperate for answers / help. Which I did receive, from these forums, and Customer Service.

Re: [OPEN] Share feedback on your Autodesk Community Forums Month in Review email

deborah.lilley — Tue, 12 Apr 2022 22:15:30 GMT

@David_W_Koch — thank you for sharing your feedback, we appreciate it.

To respond to your points:

We acknowledge your point regarding clarifying the month/stats for future emails
The people helped number does include the page views
The issue with the statistics appearing cut off in emails has been resolved

Thanks again for taking the time to help us refine this pilot initiative.

Re: [OPEN] Share feedback on your Autodesk Community Forums Month in Review email

deborah.lilley — Tue, 12 Apr 2022 22:17:07 GMT

@fkellogg — thank you for sharing your feedback, we appreciate it.

To respond to your points:

The people helped number does reflect the number of views.
The likes reflect the number of likes your posts have been given
The accepted solutions reflect the number of accepted solutions you have been given

Thank you for letting us know that you were able to get help from the Forums.

And thanks, too, for taking the time to give us your feedback on this initiative.

Re: [OPEN] Share feedback on your Autodesk Community Forums Month in Review email

rendermaster — Sun, 01 May 2022 21:52:38 GMT

it was nice...it keeps reminding us that we are part of the community. It keeps reminding us that the community value everybody's effort

Re: [OPEN] Share feedback on your Autodesk Community Forums Month in Review email

ParishSouthBdx — Wed, 01 Jun 2022 17:11:16 GMT

I really appreciate the monthly heads up on my activity. most importantly is the number of folks helped. thats what its all about eh? any recognition is nice, its not the primary result of what i set out to accomplish, but its nice.

i'm reminded of the old adage "IT'S IN TEACHING THAT WE LEARN".

Re: [OPEN] Share feedback on your Autodesk Community Forums Month in Review email

ParishSouthBdx — Wed, 21 Dec 2022 22:26:10 GMT

i'm not getting the monthly recognition. has this come to a stop?