https://forums.autodesk.com/t5/autocad-for-mac-forum/i-am-unable-to-open-my-autocad-my-computer-says-that-my-director/m-p/12484241#M47581 <P>Have you tried shutting down your Mac completely and then turning it back on to see if that helps?</P><P>Did this suddenly occur? If yes, do you recall what might have changed prior to this problem?</P> Mon, 08 Jan 2024 21:01:47 GMT paullimapa 2024-01-08T21:01:47Z https://forums.autodesk.com/t5/autocad-for-mac-forum/i-am-unable-to-open-my-autocad-my-computer-says-that-my-director/m-p/12484192#M47580 <P><STRONG>Steps to reproduce</STRONG><BR />I am trying to open my autocad and I get an error message saying: The directory may be locked by another process or has been set to Read Only. I have contacted customer support through email and they suggested clean uninstalling and then reinstalling. They also suggested going to my users, and setting everyone to Read&amp;Write (I tried this and it says I don't have permission to do that). I don't know what to do.<BR /></P><BR /><P><STRONG>Expected results</STRONG><BR />to be able to open and access my DWG files and PDF them.<BR /></P><BR /><P><STRONG>Actual results</STRONG><BR />My AutoCAD is locked and won't let me open it &amp; PDF.<BR /></P><BR /><P><STRONG>URL where issue occurs</STRONG><BR />I don't know what you mean by this.</P><BR /><P><STRONG>Browser</STRONG><BR />Chrome</P><BR /><P><STRONG>OS</STRONG><BR />Mac</P><BR /><P><STRONG>Attachment</STRONG><BR /></P><span class="lia-inline-image-display-wrapper" image-alt="title-1_8_2024 11_19_14 AM"><img src="https://forums.autodesk.com/t5/image/serverpage/image-id/1311667i77F2153EE547C265/image-size/large?v=v2&amp;px=999" role="button" title="title-1_8_2024 11_19_14 AM" alt=" " /><span class="lia-inline-image-caption" onclick="event.preventDefault();"> </span></span><BR /><span class="lia-inline-image-display-wrapper" image-alt="title-1_8_2024 11_19_14 AM"><img src="https://forums.autodesk.com/t5/image/serverpage/image-id/1311668i586801E940923C36/image-size/large?v=v2&amp;px=999" role="button" title="title-1_8_2024 11_19_14 AM" alt=" " /><span class="lia-inline-image-caption" onclick="event.preventDefault();"> </span></span><BR /><span class="lia-inline-image-display-wrapper"><img /></span><BR /> Mon, 08 Jan 2024 19:27:18 GMT https://forums.autodesk.com/t5/autocad-for-mac-forum/i-am-unable-to-open-my-autocad-my-computer-says-that-my-director/m-p/12484192#M47580 accountingVB95E 2024-01-08T19:27:18Z https://forums.autodesk.com/t5/autocad-for-mac-forum/i-am-unable-to-open-my-autocad-my-computer-says-that-my-director/m-p/12484241#M47581 <P>Have you tried shutting down your Mac completely and then turning it back on to see if that helps?</P><P>Did this suddenly occur? If yes, do you recall what might have changed prior to this problem?</P> Mon, 08 Jan 2024 21:01:47 GMT https://forums.autodesk.com/t5/autocad-for-mac-forum/i-am-unable-to-open-my-autocad-my-computer-says-that-my-director/m-p/12484241#M47581 paullimapa 2024-01-08T21:01:47Z https://forums.autodesk.com/t5/autocad-for-mac-forum/i-am-unable-to-open-my-autocad-my-computer-says-that-my-director/m-p/12484242#M47582 <P>Hi&nbsp;<a href="https://forums.autodesk.com/t5/user/viewprofilepage/user-id/14932111">@accountingVB95E</a>&nbsp;,</P><P>&nbsp;</P><P>&gt;&gt;&gt;&gt;&gt;<SPAN>I have contacted customer support through email and they suggested clean uninstalling and then reinstalling. </SPAN></P><P>&nbsp;</P><P><SPAN>Have you done <A href="https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Clean-Uninstall-for-AutoCAD-on-MAC.html" target="_blank" rel="noopener">Clean Uninstall</A>&nbsp;and reinstallation after that?</SPAN></P><P>&nbsp;</P> Mon, 08 Jan 2024 19:52:54 GMT https://forums.autodesk.com/t5/autocad-for-mac-forum/i-am-unable-to-open-my-autocad-my-computer-says-that-my-director/m-p/12484242#M47582 maxim_k 2024-01-08T19:52:54Z