tema Re: Unable to install Autocad on mac. HELP en AutoCAD for Mac Forum

Unable to install Autocad on mac. HELP

Anonymous — Mon, 09 Mar 2020 19:31:13 GMT

This happened after mac update ..

Re: Unable to install Autocad on mac. HELP

maxim_k — Mon, 09 Mar 2020 19:54:42 GMT

Welcome to Autodesk Forums!

Hi Mikkel,
>>>>>This happened after mac update ..
Which update do you mean? And why do you think that macOS update is the case of failed installation? Have you tried to install AutoCAD before that "update".

Re: Unable to install Autocad on mac. HELP

Anonymous — Mon, 09 Mar 2020 20:22:57 GMT

after updating, I could not open AutoCAD. so I reinstalled autocad and it could not be completed.

macOS Catalina 10.15.3

Re: Unable to install Autocad on mac. HELP

maxim_k — Mon, 09 Mar 2020 21:10:45 GMT

I don't think that the case is in 10.15.3.update, because on my system I had AutoCAD installed on 10.15.2 and after I updated to 10.15.3 everything works fine.
I see you have Danish system language on your Mac, but I have English language.

There could be a problem with permissions inside your Home folder. Can you tell the name of your Home folder?
And you can try this:
- create new admin account on your Mac (System Preferences -> Users & Groups pane), use simple name for it , such as number combination.
- login to this new account and try to install AutoCAD from this account.

Does the installation fails?

Re: Unable to install Autocad on mac. HELP

Anonymous — Sun, 15 Mar 2020 19:45:19 GMT

Not working

Re: Unable to install Autocad on mac. HELP

maxim_k — Sun, 15 Mar 2020 20:25:19 GMT

Have you tried "Clean uninstall" before reinstallation?
https://knowledge.autodesk.com/support/autocad-for-mac/learn-explore/caas/sfdcarticles/sfdcarticles/Clean-Uninstall-for-AutoCAD-on-MAC.html

You may also ask your question here:
https://forums.autodesk.com/t5/installation-licensing/bd-p/24
where you may get better support.

Re: Unable to install Autocad on mac. HELP

Leaf.chai — Tue, 24 Mar 2020 03:39:34 GMT

Hi,

Sorry to hear that. Can your try to install it again. When you meet this error. Go to menu and find the log:

Then save and send the log to me: leaf.chai@autodesk.com

Thanks,

Leaf