tema Re: Helvetica Font Issue en AutoCAD for Mac Forum

Helvetica Font Issue

Anonymous — Sat, 29 Dec 2018 09:18:51 GMT

Hello to everyone,

I'm having an issue with Autocad when printing the drawing.

I use Helvetica and Helvetica Condensed and when the file is ready, some parts of the texts are missing/not legible, but it's the same font!

Am I missing something? Please help!

Thank you in advance...

Ps: I let you see what is happening in this screenshot, the dots are mean to be the same fonts, both fonts are failing and working at the same time.

Re: Helvetica Font Issue

maxim_k — Sat, 29 Dec 2018 15:58:41 GMT

Welcome to Autodesk Forums!

Hi Irene,

Do you see this issue in the drawing itself or when you print (plot) it to hardcopy (PDF)?

Please provide additional information:
- macOS version
- AutoCAD for Mac version
- exact information about Helvetica and Helvetica Condensed fonts (could be screenshots from Font Book application) installed on your Mac.

And - can you share your problem drawing here on the Forum?

Re: Helvetica Font Issue

Anonymous — Sun, 30 Dec 2018 19:39:43 GMT

Hi!

Thank you for caring, I see the problem when I plot the drawing. While I am working on AutoCad it appears without problems.

My Mac Version is: Mojave 10.14.2

Autocad 2017

And the screenshot with the font info (The Helvetica Neue has the two typefaces I'm using: Condensed and Bold)

I attach the drawing too, the problem is on the layouts (the names are: A10 - Situación y Emplazamiento and Para bocetar), on the title block I'm trying to make.

Re: Helvetica Font Issue

maxim_k — Sun, 30 Dec 2018 21:37:28 GMT

The font you are using in that text strings is "Helvetica Neue LT Std 77 Bold Condensed":

But not one of the Helvetica Neue fonts from standard macOS installation.

Looks like AutoCAD have problems with this non-standard font.

I tried to save to PDF using Batch publish with "AutoCAD to PDF" preset and got the same result as you in AutoCAD 2017.

When I use Preview from Print window with one of printing devices installed on my Mac I get:

text is correct, but it is not bold condensed.

So you need bold condensed font, you have to find some other font, which is compatible with AutoCAD for Mac, or use Helvetica Neue font with 0.82 width factor to mimic condensed font (see attachment)

Re: Helvetica Font Issue

Anonymous — Sun, 30 Dec 2018 22:29:44 GMT

Oh, I see... I will try to redesign the title block with another fonts, but I don't get why sometimes fails the bold one or the bold condensed, when it's always the same font (although it is not a standard font) because on the layout I see as I wanted to be printed on the pdf (it's look a bit strange, but when I zoom in the fonts looks fine, and the ones that recognize the pdf, looks fine too):

Do you recommend me to upgrade my Autocad to solve this?

Re: Helvetica Font Issue

maxim_k — Mon, 31 Dec 2018 22:46:44 GMT

@Anonymous wrote:

..... I don't get why sometimes fails the bold one or the bold condensed, when it's always the same font (although it is not a standard font) because on the layout I see as I wanted to be printed on the pdf (it's look a bit strange, but when I zoom in the fonts looks fine, and the ones that recognize the pdf, looks fine too):

That is because of the nature of the font you are trying to use. I believe it is Postscript font (not true TTF), which even is not supported in Windows version of AutoCAD, but still supported on Mac platform.
I'd suggest you to avoid to use such kind of fonts.
You can find out the type of TTF (OTF) font with Font Book app. Here is an example of Postscript kind font:

And here you can see how does it look in Text Style dialog in AutoCAD:

And here is an example of true TTF font in Font Book app:

And here you can see how does it look in Text Style dialog in AutoCAD:

@Anonymous wrote:

....
Do you recommend me to upgrade my Autocad to solve this?

I'd recommend you to upgrade AutoCAD anyway:

- latest AutoCAD version have new features, which are not available in 2017 version.

- latest AutoCAD version have less bugs

- and it will be compatible with future macOS releases (up to three years), while 2017 version will not be supported in next macOS version will be released in the fall of 2019

Re: Helvetica Font Issue

Anonymous — Fri, 04 Jan 2019 16:08:50 GMT

Thank you so much for all the help!

I will be using the Swis721 which is very similar to Helvetica, and won't change the appearance of all the work I'm doing.

I've learn a lot with you, so again, thanks