tema Re: macOS Sierra Preview hangs with batch PDF en AutoCAD for Mac Forum

macOS Sierra Preview hangs with batch PDF

Anonymous — Thu, 06 Jul 2017 15:26:45 GMT

In mac OS 10.12, Preview hangs & displays the spinning beach ball forever when viewing a Batch PDF created in AutoCAD LT 2017.
All other non-batch PDF files load without any problems in Preview. The same batch PDFs hanging Preview, open fine in Acrobat Pro.

This is on a 2011 iMac with 16GB of RAM, 240GB SSD & new install of Sierra. All the latest macOS, Adobe & AutoCAD updates have been installed.

Re: macOS Sierra Preview hangs with batch PDF

maxim_k — Fri, 07 Jul 2017 08:39:28 GMT

Welcome to Autodesk Forums!

Hi Nicole,

Which preset you are using in Batch Publish window? Is it a single or multiple sheet PDF?
Does this happens with all of your drawings or with just one?

Maxim

Re: macOS Sierra Preview hangs with batch PDF

Anonymous — Fri, 07 Jul 2017 14:58:04 GMT

Hi there,

On Wednesday it was any file that was more than one page. Now it only seems to be some files.

Thank you,

Nicole

Re: macOS Sierra Preview hangs with batch PDF

maxim_k — Fri, 07 Jul 2017 15:07:55 GMT

Can you attach here one of the problem PDFs?

Maxim

Re: macOS Sierra Preview hangs with batch PDF

Anonymous — Fri, 07 Jul 2017 15:24:04 GMT

Here is the PDF.

Re: macOS Sierra Preview hangs with batch PDF

maxim_k — Fri, 07 Jul 2017 15:39:05 GMT

Sorry, but there is no attachment

Maxim

Re: macOS Sierra Preview hangs with batch PDF

maxim_k — Fri, 07 Jul 2017 15:40:53 GMT

If you are using email to answer, then there will be a problem with the attachments, please use WEB browser instead.

Maxim

Re: macOS Sierra Preview hangs with batch PDF

Anonymous — Fri, 07 Jul 2017 15:43:17 GMT

Hi Maxim,

I was using my email. Let me know if this works.

Re: macOS Sierra Preview hangs with batch PDF

maxim_k — Fri, 07 Jul 2017 15:44:56 GMT

I see it now, will look at it little bit later

Maxim

Re: macOS Sierra Preview hangs with batch PDF

maxim_k — Fri, 07 Jul 2017 16:48:47 GMT

Nicole,

No problems with opening and viewing this PDF in Preview app on my side (macOS 10.12.5, Macbook Pro 15" late 2013).
The file opened in the application almost instantly.

Maxim

Re: macOS Sierra Preview hangs with batch PDF

pendean — Fri, 07 Jul 2017 17:37:55 GMT

Just so we are all clear, what are you calling "preview" please?

Are you saving your files or PDF to a NAS drive by chance?

Re: macOS Sierra Preview hangs with batch PDF

Anonymous — Fri, 07 Jul 2017 17:44:13 GMT

"Preview" is the Mac application used to open up PDFs. I don't think I am saving files to a NAS drive.

Re: macOS Sierra Preview hangs with batch PDF

john.vellek — Thu, 13 Jul 2017 15:04:40 GMT

HI @Anonymous,

I took a look at your PDF and had no issues opening it in Preview.

Is it possible to PACKAGE a sample set of files that you are using to create a Publish PDF? I would like to see the files, the plot settings and if you could also describe your process in creating the Publish PDF it would be helpful

Please select the Accept as Solution button if my post solves your issue or answers your question.

Re: macOS Sierra Preview hangs with batch PDF

wei503 — Fri, 14 Jul 2017 02:50:13 GMT

Last year I myself ran into situation that the Preview hangs when open any files, and I did not find a way to fix it. I searched in Apple forum and it seems to be an issue in the Preview app. My suggestion is to use the Acrobat PDF reader instead, or reinstall the OS.

Thanks,
Wei

Re: macOS Sierra Preview hangs with batch PDF

john.vellek — Mon, 17 Jul 2017 19:18:47 GMT

Hi @Anonymous,

Did @wei503 resolve your issue with the great suggestions? If so, please reward the post that worked with a Kudos and please also mark a post or posts as Accepted Solution(s) that resolved the issue.