tema Re: AutoCAD 2015 for Mac - Application not opening en AutoCAD for Mac Forum

AutoCAD 2015 for Mac - Application not opening

Anonymous — Tue, 01 Nov 2016 12:21:08 GMT

Hi,

I have downloaded and installed AutoCAD 2015 for Mac onto my Macbook Air. I have previously installed the same with no trouble on my iMac. I have a licence through my university to have single user with two devices. The icon is on my dock and appears in my applications folder and in the launchpad. However, when I try to open it, it appears to start to open. The icon jumps a few times then a window comes up with the Autodesk logo on, the timer dial goes around and it says it is loading. Then nothing.

I wondered if anyone had any idea what was happening? I have tried un-installing and re-installing it, but the same thing is happening.

Any thoughts gratefully received!

Thanks,

Laura

Re: AutoCAD 2015 for Mac - Application not opening

maxim_k — Tue, 01 Nov 2016 12:37:10 GMT

Welcome to Autodesk Forums!

Hi Laura,

Which OS X do you have on your Macbook Air?
Keep in mind that AutoCAD for Mac is not supported on MacOS Sierra for the moment.
If you have supported OS, than try to Clean reinstall of AutoCAD as described here:

https://knowledge.autodesk.com/support/autocad-for-mac/troubleshooting/caas/sfdcarticles/sfdcarticles/Clean-Uninstall-for-AutoCAD-on-MAC.html

Than try install AutoCAD again and don't forget to apply all Updates.

Maxim

Re: AutoCAD 2015 for Mac - Application not opening

Anonymous — Tue, 01 Nov 2016 12:46:17 GMT

Hi,

Thanks for your help. I haven't downloaded Sierra yet, so am still on OS X Yosemite.

I will try the clean re-install you suggest,

Thanks,

Laura

Re: AutoCAD 2015 for Mac - Application not opening

Anonymous — Tue, 01 Nov 2016 13:05:53 GMT

Thank you so much, that has solved the problem!

That makes my life so much easier, thank you!

Laura

Re: AutoCAD 2015 for Mac - Application not opening

Emmsleys — Fri, 04 Nov 2016 00:55:49 GMT

@Anonymous,

Glad you were able to get it to work and thanks for posting back in the thread.

Have a good rest of your week.