tema Re: Cannot normally open AutoCAD and Cannot download update en AutoCAD for Mac Forum

Cannot normally open AutoCAD and Cannot download update

Anonymous — Thu, 06 Oct 2016 10:09:37 GMT

I have AutoCAD LT for iMac for a month. Since the begging AutoCAD doesn't open fully when tried for a first time everymorning. It always required FORCING TO QUITE cause AutoCAD crashes and than when I try to open Application again it works. Happens everytime.

Also, when I finally open AutoCAD second time, it gives me a message that Upgrade is available. I click to download it and it has 3 MB. By finishing 99% of download it stops and never completes. So I cannot do update at all.

Can you please check this, cause I bought AutoCAD online to ensure I have fully uptodate version , always running on my iMac and now it seems to be a little anoying

regards

Karolina

Re: Cannot normally open AutoCAD and Cannot download update

pendean — Thu, 06 Oct 2016 12:48:52 GMT

LT for mac version is.... what?
Your MacOS is.... what?

Re: Cannot normally open AutoCAD and Cannot download update

Anonymous — Thu, 06 Oct 2016 13:15:32 GMT

MacOS is X El Captain V.10.11.6
Autodesk AutoCAD LT 2016 for Mac - M.48.M.555

Re: Cannot normally open AutoCAD and Cannot download update

maxim_k — Thu, 06 Oct 2016 16:19:14 GMT

Hi,

You can download update manually here:

https://knowledge.autodesk.com/support/autocad-for-mac/downloads/caas/downloads/content/autocad-2016-for-mac-update-1.html?v=2016

https://knowledge.autodesk.com/support/autocad-for-mac/downloads/caas/downloads/content/autocad-2016-for-mac-update-2.html?v=2016

https://knowledge.autodesk.com/support/autocad-for-mac/downloads/caas/downloads/content/autocad-2016-for-mac-update-3.html?v=2016

Maxim

Re: Cannot normally open AutoCAD and Cannot download update

Emmsleys — Thu, 06 Oct 2016 18:50:21 GMT

@Anonymous,

Try downloading the updates manually as suggested, post back if you are still having an issue.

Thanks.

Re: Cannot normally open AutoCAD and Cannot download update

Anonymous — Fri, 07 Oct 2016 11:04:12 GMT

I downloaded updates manualy, installed them last night and all worked well on this part.

AutoCAD doesnt show me a note that update is avaiable anymore, so I guess that is done. Thank you for your help.

However, I still have problem with AutoCAD opening everytime I do it for a first time after computer is On. Again today morning it crashed with first attempt and didnt open. I had to "Force Quit" from Application. As alwasy it opened just fine, with second try. This must be some kind of error, bug or whatever. Anyone can help?

Re: Cannot normally open AutoCAD and Cannot download update

maxim_k — Fri, 07 Oct 2016 11:21:05 GMT

How do you open AutoCAD for the first time in the morning?
Do you use icon in the Dock or you double-click DWG file you want to work with?

Maxim

Re: Cannot normally open AutoCAD and Cannot download update

Anonymous — Fri, 07 Oct 2016 11:22:01 GMT

I use icon in the Dock

Re: Cannot normally open AutoCAD and Cannot download update

maxim_k — Fri, 07 Oct 2016 11:25:32 GMT

Do you have Welcome screen enabled at application launch? If yes - try to disable it (uncheck "Display at startup" option on the bottom left of the Welcome window), than test first launch.

Maxim

Re: Cannot normally open AutoCAD and Cannot download update

Anonymous — Mon, 10 Oct 2016 06:43:38 GMT

My welocome Screen is off. I checked and ensure myself, but it is.

Still have this opening problem.

Re: Cannot normally open AutoCAD and Cannot download update

Emmsleys — Thu, 13 Oct 2016 17:17:42 GMT

Hi @Anonymous,

Since you are still having the issue I would suggest you try the following:

Reset settings to default.

Do a CLEAN uninstall of AutoCAD.

Download AutoCAD from the virtual agent

Apply updates.

Post back and let me know if that helped or with any new updates on this issue.

Thanks.